🚀 go-pugleaf

Sounds silly and maybe redundant, but did you verify your DNS as being set
upo correctly for your IE or Netscape?  You can also go into a DOS prompt ad
type PING plus the IP address of your FTP account.  That will verify if it
is your DNS or if it a problem elsewhere.  If you'd like to call, I can try
to help you check all of this.  I'll be in from about 7:30 am until about
6:30pm tomorrow

Dan McFarland
Nations Access
888-525-2721

Vince <vincei@swbell.net> wrote in message
news:38C44B88.ACA109E0@swbell.net...
> I am having trouble ftping to my web page that is hosted on Interland.
> I have been using swbell as my ISP for over six months and have also had
>
> this Interland account for a while, but have just been having problems
> the last few weeks.
>
> When I try to ftp to my server, it connects and list the directory
> contents, but then freezes.  Other ftp programs can't even connect.
> Others can ftp into this same server without problems.  The problem
> happens if I connect through my ADSL modem or if I dial in to my Dallas
> number.
>
> I can ftp into my Interland account if I connect with my gfs Internet
> America account, using my same home computer and the same other
> software.
>
> Tonight I tried to use a different swbell access number, a long distance
> number from McAllen,
> and I was also able to ftp into my account with trouble, but still
> couldn't from my Dallas dialup number or my ADSL.
>
> I think it is a routing problem with swbell somewhere.  I emailed
> support@swbell.net and was told to call Plant Operations, who told me to
>
> call the swbell ISP tech support people, who sent me to the DSL people,
> who sent me to the web hosting people (even when I told them that swbell
>
> wasn't hosting the ftp account).  The tech support guy at the web
> hosting number couldn't help me, but told me to talk to the ISP tech
> support again and get them to ping my IP address and do a trace route
> and if they weren't helpful to ask for a manager.  The ISP tech support
> suggested I email the homepage@swbell.net people and I asked to talk to
> a manager who said I needed to talk to the DSL tech support again and
> get them to upgrade it to the Network Operations Center, who I am
> waiting on.
>
> Each time you have to wait on hold for ten to fifteen minutes.  Very
> frustrating...
>
> I think the fact that others can use my ftp account and even I can use
> it if I use a different ISP or even a different (long distance) access
> number to swbell means that it is not a problem local to my computer or
> to my Interland ftp account.  It has to be a problem in the way swbell
> is routing my connection, doesn't it.
>
> Everything else works great with my ADSL connection.
>
> --
> VinceI
> http://www.keepkidshealthy.com
>
> --
>
> VinceI
> http://www.keepkidshealthy.com/
>