🚀 go-pugleaf

Scott Butler wrote:
> 
> Just to throw my two cents in:
> 
> MCI has been more than timely with our company.  They have repeatedly
> exceeded our expectations.  Their technical staff has almost always
> been the ones to solve our problems with our other vendors.
> 
> Just thought you should hear both sides.
> 
> Scott Butler
> Corporate Express--------------------

Hi Scott,

I appreciate your opinion, let me ask if I may, have you placed an order 
with MCI in the last 2 months.

I would agree with you that once on, they have great support at least 
that's what I'm told.  The focus of this discussion seems to keep 
getting lost.   MCI is not being chastised for it's support services.  
What is going on here is simply that MCI has promised to many hundreds 
of individual ISP's that connections would be installed at a specified 
date.  The fact and major argument here is that MCI not only failed to 
do this but failed to warn or inform it's customers that this was forth 
coming.  I'm a little worried at this point that if MCI can do this with 
little regard for the adverse effects on it's customers, what would 
they do in the future if they simply decided to cut off ISP access 
altogether in order to open the bandwidth for their own dial-ups.

They haven't stopped selling their dial-ups and are in fact 
experiencing record sales I'm told, but can't seem to find the bandwidth 
to turn me up.  

I'm glad your experience was or rather is good with MCI but, think about 
it.  If you were in the position of waiting for access and your entire 
business depended on MCI's promise than how secure would you feel about 
the connection and future connections you may need.

I don't know, MCI is to big a company to be caught off gaurd.  This is 
just my opinion but ever since I was little I kept hearing this saying,
"If it look's like s__t, and it smells like s__t, it ain't candy!