🚀 go-pugleaf

In message <3080C412.62C7@primenet.com> - Willie <wman@primenet.com> writes:
:>David Fisher wrote:
:>> 
:>> See my note posted below, MCI is very ISP friendly and all of this
:>> complaining is short sighted.
:>
:>Short Sighted! Give me a break.  MCI promises us a connection at a 
:>specified time. Knowing that we are basing purchasing, leasing, 
:>advertising, hiring on the time line given, then out of the blue sticks 
:>it to us and you say short sighted, the only short sightedness here is 
:>MCI's lack of concern for it's customers who are facing huge financial 
:>losses as a result of MCI's short sightedness in informing us when ther 
:>was still time to make a change.  

I can understand from reading this thread how you can be very upset with MCI, 
I did the same thing in 1990 for an X.25 service. I put all my eggs in one 
basket, namely a MCI reseller called Connect USA. When Connect USA didn't pay 
MCI, MCI turned the lines off and my business with it. Had I not been so 
short sighted as you are now, I would have had a backup provider standing in 
the wings to take over when the ball was dropped. 

Since you put so much faith and money into your advertising and made other 
promises based on an install date, why didn't you also schedule an install 
with Sprint or someone else when you scheduled MCI? I am certain that you 
probably went with MCI because they could provide you the date and price that 
you needed, but had you also scheduled someone else with an install date 10 
or 15 days after MCI, you would indeed still be in business when MCI dropped 
the ball. Had MCI come through with their promise, it would be a simple 
matter to cancel or put the other one on hold.

Murphy is alive and doing quite well, so always have a backup in the wings.

Robert Michal
rmichal@phoenix.net
http://www.phoenix.net/~rmichal