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Article #17

Re: Consumer Warning RE:MacMall - Please Read!

#17
From: Gerry Moravec
Date: Sat, 17 Feb 1996 00:00
37 lines
2847 bytes
In article <geb-1502962329400001@blv-pm10-ip1.halcyon.com>,
geb@halcyon.com (Gary E. Bloom) wrote:


>I've ordered several items from MacMall and have had complete
>satisfaction. My guess is that it is a poorly managed company and the
>customer's experience is mostly based on which employee they deal with. 
>
>MacConnection is certainly the best. I believe they are the *only* major
>mail-order store that doesn't use commissions. Hence, sale personnel have
>no reason to lie, no reason to push an inferior product, and no reason to
>hurry you.
>
>MacConnection isn't perfect which is why I sometimes use MacWarehouse and
>MacMall. MacConnection has four drawbacks: (1) They charge $2 more for
>shipping (which I'll glady pay for superior service). (2) They sell few
>games. (3) Unlike Macmall, they don't deliver on Saturday. (4) Most
>significant drawback is they're often out of stock on items I can easily
>find elsewhere.
>
>-- 
>Gary E. Bloom
>Editor, SoftWorlds for Children
>geb@halcyon.com

To answer your #3, MacConnection does do indeed deliver on Saturdays. When
you order you must specify that you want Saturday delivery. I have had all
my items delivered on Saturdays.

Although Air Borne that does their delivery cannot give you a specific
time of delivery, only between the hours of 10:00am and by 5:00pm.

Gerry Moravec

-- 
Gerry Moravec
<gerrym@bga.com>
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From: gerrym@bga.com (Gerry Moravec)
Subject: Re: Consumer Warning RE:MacMall - Please Read!
Date: 1996/02/17
Message-ID: <gerrym-1702961124240001@apm0-20.realtime.com>
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