Article View: alt.sys.mac
Article #42Re: Consumer Warning RE:MacMall - Please Read!
From: Judi Sohn
Date: Mon, 08 Jan 1996 00:00
Date: Mon, 08 Jan 1996 00:00
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2644 bytes
In article <dunstone-0301960420570001@lucky114.nuts.nwu.edu>, dunstone@nwu.edu (Kenneth C. Dunstone) wrote: > Along with my new Power Mac 7500 I ordered the NEC XV17 monitor which has > been listed in their catalogs at $799 for months. I received a defective > monitor (which I then had to pay shipping for to return), Believe me, I'm not a MacMall fan (have a few horror stories of my own) but you should NOT have had to pay for the return shipping of that monitor. I ordered a SelectPress 600 printer from them about a year ago and it arrived defective. When I called for the return, they tried to get me to pay for the return shipping but I threw an absolute fit at that and insisted on speaking to a manager who gave me a RMA number so that it would be charged to THEIR FedEx #, not mine. From my experience with MacMall, it seems that their first line sales/support people are clueless. Don't take their word for anything. When in the slightest bit of doubt, talk to a supervisor. Regardless, I will never deal with MacMall again...not worth the agina no matter how attractive their catalog prices seem to be at times. -- Judi Sohn judis@interport.net "Experience is what you get when you didn't get what you wanted."
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 1081ce,f5f1a5d2c9e579bf X-Google-Attributes: gid1081ce,public X-Google-Thread: fb802,f5f1a5d2c9e579bf X-Google-Attributes: gidfb802,public X-Google-Thread: 10c648,f5f1a5d2c9e579bf X-Google-Attributes: gid10c648,public X-Google-Thread: 10db40,f5f1a5d2c9e579bf X-Google-Attributes: gid10db40,public X-Google-Thread: 10eae6,f5f1a5d2c9e579bf X-Google-Attributes: gid10eae6,public X-Google-Thread: 10e148,f5f1a5d2c9e579bf X-Google-Attributes: gid10e148,public X-Google-Thread: fe4f2,f5f1a5d2c9e579bf X-Google-Attributes: gidfe4f2,public X-Google-Thread: fb1cd,f5f1a5d2c9e579bf X-Google-Attributes: gidfb1cd,public From: judis@interport.net (Judi Sohn) Subject: Re: Consumer Warning RE:MacMall - Please Read! Date: 1996/01/08 Message-ID: <judis-0801961901160001@judis.port.net> X-Deja-AN: 134426382 distribution: world references: <4c0667$275@oldfart.ecl.wustl.edu> <4c9jk5$lsg@server3.mich.com> <Johnb5-0201961150090001@sl04.tde.com> <jtu3-0201961802050001@jtu3.mindspring.com> <dunstone-0301960420570001@lucky114.nuts.nwu.edu> organization: Interport Communications Corp. newsgroups: alt.sys.mac,biz.marketplace.computers.mac,biz.marketplace.computers.discussion,comp.sys.mac,comp.sys.mac.games.misc,comp.sys.mac.graphics,comp.sys.mac.hardware.misc,comp.sys.mac.misc,misc.forsale.computers.mac-specific