Article View: alt.sys.mac
Article #43Re: Consumer Warning RE:MacMall - Please Read!
From: David S. Greenberg
Date: Mon, 08 Jan 1996 00:00
Date: Mon, 08 Jan 1996 00:00
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amo2@cec.wustl.edu (Alex Ogilvie) writes: Suffice it to say that I Believe everything you say about MacMall -- they suck raw eggs (and a few other unmentionables...). Essentially they overcharged me $80 on a Newton memory card and I had to threaten to sue the hell out of them to get the $$ refunded... That was my first and last order from those fools... I posted a note long ago about them...they are truly scum... Added to the list: MacWarehouse -- screwed up orders, incorrect products sent, late products sent, lack of choice when ordering products requiring SCSI cables (is it really too much to ask to have a 50-50 SCSI cable rather than a 25-50?) and on and on and on.... My friends and I will never order from MacShithouse again.... >Hello. >Since I started this thread, I felt somewhat obligated to comment on >some of the things people have been saying. >First of all, I would like to thank everyone publicly who has made >suggestions about the available alternative means of mail order >shopping. You have all been most helpful. Personally, I am currently a >frequent customer of MacWarehouse and Cyberian Outpost. The former I >use for hardware and hard-to-find software (i.e. JMP, and the like) >while the latter I tend to use for games and common software. My >deciding factor is invariably price, (which, incidentally, is a >category in which MacMall typically excels - they fail in every other >area, though). I do not necessarily limit myself to these two >companies. There are many, many uprising competitors to be found in the >backs of any Macintosh-related publication (e.g. MacUser, MacWorld), >but as always, let the buyer beware. >Secondly, it has been stated that oftentimes people will post >commentary about one dealer or another out of some emotional response. >Although I can understand this assertion, I assure you that in my case, >that is not so. I admit that I am desparate, but I am well past the >point of an angry and reactional posture. I posted my experiences >partly as a warning, and partly as fullfillment of a promise I made to >MacMall's customer service department if they did not address my >concerns in the near future, which was now one month ago. I was angry >four months ago, when all of this came to pass. Now, I am merely >repentant about having used their services. >Finally, it has been suggested to me that I relate my experiences to a >Macintosh consumer advocate, which I plan to do soon (it's so difficult >to coordinate one's activism with one's holiday activities, while >simultaneously writing a dissertation proposal). >If any of you have had similar experiences with MacMall, or if you >would simply like to check them out for yourselves, and make your own >decision, then I encourage you to visit their web site located at : >http://www.macmall.com/web2/MacMall/MMMainPage.html >It is possible to leave them a message if you like. I encourage you to >be repsonsible in doing so, however. >Regards, >Alex Ogilvie -- Mac, PC, UNIX, etc. Guru at Large.. Internet: mgreeny@uxa.ecn.bgu.edu AOL: GREENY1@AOL.COM #include <std_disclaimer.h>
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10c648,f5f1a5d2c9e579bf X-Google-Attributes: gid10c648,public X-Google-Thread: 1081ce,f5f1a5d2c9e579bf X-Google-Attributes: gid1081ce,public X-Google-Thread: 10db40,f5f1a5d2c9e579bf X-Google-Attributes: gid10db40,public X-Google-Thread: fb1cd,f5f1a5d2c9e579bf X-Google-Attributes: gidfb1cd,public X-Google-Thread: fe4f2,f5f1a5d2c9e579bf X-Google-Attributes: gidfe4f2,public X-Google-Thread: 10eae6,f5f1a5d2c9e579bf X-Google-Attributes: gid10eae6,public X-Google-Thread: 107357,c8d6081997431a0d X-Google-Attributes: gid107357,public X-Google-Thread: 10e148,f5f1a5d2c9e579bf X-Google-Attributes: gid10e148,public From: mgreeny@uxa.ecn.bgu.edu (David S. Greenberg) Subject: Re: Consumer Warning RE:MacMall - Please Read! Date: 1996/01/08 Message-ID: <4cscgv$dkv@ecom3.ecn.bgu.edu> X-Deja-AN: 134544230 references: <4c0667$275@oldfart.ecl.wustl.edu> <daniel-2912950811430001@ts2102.slip.colostate.edu> <kindall-3012950830120001@ppp.manual.com> <4c6nt9$fta@oldfart.ecl.wustl.edu> organization: Greeny's Bar & Grill newsgroups: alt.sys.mac,biz.marketplace.computers.mac,biz.marketplace.computers.discussion,comp.sys.mac.misc,comp.sys.mac.games.misc,comp.sys.mac.graphics,comp.sys.mac.hardware.misc,misc.forsale.computers.mac-specific