🚀 go-pugleaf

Hello.

Since I started this thread, I felt somewhat obligated to comment on
some of the things people have been saying.

First of all, I would like to thank everyone publicly who has made
suggestions about the available alternative means of mail order
shopping. You have all been most helpful. Personally, I am currently a
frequent customer of MacWarehouse and Cyberian Outpost. The former I
use for hardware and hard-to-find software (i.e. JMP, and the like)
while the latter I tend to use for games and common software. My
deciding factor is invariably price, (which, incidentally, is a
category in which MacMall typically excels - they fail in every other
area, though). I do not necessarily limit myself to these two
companies. There are many, many uprising competitors to be found in the
backs of any Macintosh-related publication (e.g. MacUser, MacWorld),
but as always, let the buyer beware.

Secondly, it has been stated that oftentimes people will post
commentary about one dealer or another out of some emotional response.
Although I can understand this assertion, I assure you that in my case,
that is not so. I admit that I am desparate, but I am well past the
point of an angry and reactional posture. I posted my experiences
partly as a warning, and partly as fullfillment of a promise I made to
MacMall's customer service department if they did not address my
concerns in the near future, which was now one month ago. I was angry
four months ago, when all of this came to pass. Now, I am merely
repentant about having used their services.

Finally, it has been suggested to me that I relate my experiences to a
Macintosh consumer advocate, which I plan to do soon (it's so difficult
to coordinate one's activism with one's holiday activities, while
simultaneously writing a dissertation proposal). 

If any of you have had similar experiences with MacMall, or if you
would simply like to check them out for yourselves, and make your own
decision, then I encourage you to visit their web site located at :

http://www.macmall.com/web2/MacMall/MMMainPage.html

It is possible to leave them a message if you like. I encourage you to
be repsonsible in doing so, however. 

Regards,

Alex Ogilvie