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Article #60

Re: Consumer Warning RE:MacMall - Please Read!

#60
From: P Eric Menchen
Date: Mon, 01 Jan 1996 00:00
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amo2@cec.wustl.edu (Alex Ogilvie) wrote:
>Greetings, I'll make this as short as possible.
>
>Both my parents and I own Macintoshes. We have, in the past, ordered
>several items, both hardware and software, from Creative Computers'
>MacMall catalog. During the course of our business relationship, they
>have committed the following errors:
>... <errors deleted>

I have similarly had bad luck with MacMall.

I ordered an Apple 1710AV display. After much delay caused by
Apple, it arrived damaged. I returned it to them. About ten
days later I asked them where my new monitor was. They hadn't
shipped it yet, but would do so. A week or so later, I called
again. I'll spare many of the details, but sumarize by letting
you know I spoke to them on at least ten occasions, was cut off
a few times, and told numerous times my replacement monitor would
be shipped the next day or next Monday or whatever. I finally
got it around 6 weeks after I should have. 

I will not order from them again. I've been pretty happy with
MacWarehouse and MacZone. I am affiliated with none of these
companies.

    /------------------------------------------------
   /      /|  /| Paul Eric Menchen
  /----  / | / | emenchen@fwb.gulf.net
 /      /  |/  | My other .sig won a Pulitzer Prize!
/----------------------------------------------------
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From: P Eric Menchen <emenchen@fwb.gulf.net>
Subject: Re: Consumer Warning RE:MacMall - Please Read!
Date: 1996/01/01
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