🚀 go-pugleaf

I could just see it:  "I'm sorry Mrs. Smith, your husband died during the
operation because the technician's broadband connection to the offshore
surgeon went down"


"Phred" <ppnerkDELETETHIS@yahoo.com> wrote in message
news:btuf9o$bjage$1@ID-151056.news.uni-berlin.de...
> In article <h2b400h1d9fl84r1lqkbdjbd7a634enphl@4ax.com>,
> Dick <rhughes33@cableone.net> wrote:
> >This is kind of OT, but I agree it is very, very scary.  I was OK
> >about the tech support for Dell, etc., but MRI interpretation?  That
> >is almost a crime.  The interpretation needs to be done right there!
> >Where the MRI was performed, not 10,000 miles away.  At least I know
> >mine are being done locally.  How would you like having major surgery
> >based on something done in India?
>
> Somewhat off-topic in a.s.p-c.d I suspect.  8-)  But what the hell...
>
> There's currently a push on in at least one state in Oz to improve
> broadband services to the bush; and one of the benefits seen for this
> is the provision of expert medical diagnoses off-site.  So people in
> rural areas can avail themselves of this expertise without the trauma
> and expense of physically travelling to the big smoke.  All you need
> in Burketown is the machine and the technician.  The specialist and
> his Porsche can be  comfortably located in Sydney.  Everyone benefits.
> (Or, the the modern MBA idiom, it's a "Win, win, win ...")
>
> Mind you, I don't think the idea was to broadcast the data and images
> overseas -- here we're more inclined to import the Indian doctors. :-)
>
> >On Mon, 12 Jan 2004 03:22:56 GMT, "Carol" <carol@ihatespam.com> wrote:
> >>"Sam Nelson" <ted@can.com> wrote in message
> >>news:ivlMb.116161$1g41.74439@twister01.bloor.is.net.cable.rogers.com...
> >>> Thought I'd post this for anyone who is curious about those call
centers in
> >>> India that Dell uses. 60 Minutes tonight. Cheers.
> >>
> >>What bothered me is that the segment ended with the idea that this
provides
> >>better service.
> >>It was somewhat shocking to find out that Indian "accountants" are doing
tax
> >>returns and Indian doctors are analyzing MRI's.  Very scary.
> >>
> >>If the Indian doctor was in the U.S. he/she would have had to pass tests
for
> >>their license.  I assume that they don't have to be licensed in the U.S.
to
> >>read American's MRI's.  It's not that I don't trust their ability, I've
> >>worked with Indian chemists and biologists and the ones I've met are
> >>intelligent.  My concern is that how much do they care about a patient
> >>10,000 miles away and the problem of accountability.  Who is responsible
if
> >>the MRI is misinterpreted?  Outsourcing has become more of a problem
than
> >>just Dell customer service.
>
>
> Cheers, Phred.
>
> -- 
> ppnerkDELETE@THISyahoo.com.INVALID
>