Article View: alt.sys.pc-clone.dell
Article #404Re: Medical "outsourcing" [Was: Indian Call Centers on 60 Minutes]
From: Steve Larson
Date: Tue, 13 Jan 2004 11:34
Date: Tue, 13 Jan 2004 11:34
91 lines
5266 bytes
5266 bytes
too funny... "PC Gladiator" <PC-Gladiator@Mail-Dump.com> wrote in message news:1006r4t7vput336@corp.supernews.com... > ...and we didn't have anybody here that was trained to do it. But if you > read the fine print of the legal disclaimer you signed, you'll see that this > possibility was all explained there so you've also signed away your right to > sue us. Please don't take to long to pay the hospital bills or we'll take > your home. Thank you for doing business with Bangalore General Hospital. > > "Steve Larson" <r@NOSPAM.com> wrote in message > news:mBIMb.21333$v16.3965@bignews5.bellsouth.net... > > I could just see it: "I'm sorry Mrs. Smith, your husband died during the > > operation because the technician's broadband connection to the offshore > > surgeon went down" > > > > > > "Phred" <ppnerkDELETETHIS@yahoo.com> wrote in message > > news:btuf9o$bjage$1@ID-151056.news.uni-berlin.de... > > > In article <h2b400h1d9fl84r1lqkbdjbd7a634enphl@4ax.com>, > > > Dick <rhughes33@cableone.net> wrote: > > > >This is kind of OT, but I agree it is very, very scary. I was OK > > > >about the tech support for Dell, etc., but MRI interpretation? That > > > >is almost a crime. The interpretation needs to be done right there! > > > >Where the MRI was performed, not 10,000 miles away. At least I know > > > >mine are being done locally. How would you like having major surgery > > > >based on something done in India? > > > > > > Somewhat off-topic in a.s.p-c.d I suspect. 8-) But what the hell... > > > > > > There's currently a push on in at least one state in Oz to improve > > > broadband services to the bush; and one of the benefits seen for this > > > is the provision of expert medical diagnoses off-site. So people in > > > rural areas can avail themselves of this expertise without the trauma > > > and expense of physically travelling to the big smoke. All you need > > > in Burketown is the machine and the technician. The specialist and > > > his Porsche can be comfortably located in Sydney. Everyone benefits. > > > (Or, the the modern MBA idiom, it's a "Win, win, win ...") > > > > > > Mind you, I don't think the idea was to broadcast the data and images > > > overseas -- here we're more inclined to import the Indian doctors. :-) > > > > > > >On Mon, 12 Jan 2004 03:22:56 GMT, "Carol" <carol@ihatespam.com> wrote: > > > >>"Sam Nelson" <ted@can.com> wrote in message > > > > >>news:ivlMb.116161$1g41.74439@twister01.bloor.is.net.cable.rogers.com... > > > >>> Thought I'd post this for anyone who is curious about those call > > centers in > > > >>> India that Dell uses. 60 Minutes tonight. Cheers. > > > >> > > > >>What bothered me is that the segment ended with the idea that this > > provides > > > >>better service. > > > >>It was somewhat shocking to find out that Indian "accountants" are > doing > > tax > > > >>returns and Indian doctors are analyzing MRI's. Very scary. > > > >> > > > >>If the Indian doctor was in the U.S. he/she would have had to pass > tests > > for > > > >>their license. I assume that they don't have to be licensed in the > U.S. > > to > > > >>read American's MRI's. It's not that I don't trust their ability, > I've > > > >>worked with Indian chemists and biologists and the ones I've met are > > > >>intelligent. My concern is that how much do they care about a patient > > > >>10,000 miles away and the problem of accountability. Who is > responsible > > if > > > >>the MRI is misinterpreted? Outsourcing has become more of a problem > > than > > > >>just Dell customer service. > > > > > > > > > Cheers, Phred. > > > > > > -- > > > ppnerkDELETE@THISyahoo.com.INVALID > > > > > > > > >
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 1083c4,edf1fdfb58197687 X-Google-Attributes: gid1083c4,public X-Google-Thread: 10a33e,6d0c85d46752e1df X-Google-Attributes: gid10a33e,public X-Google-ArrivalTime: 2004-01-13 03:34:54 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!news2.google.com!newsfeed2.dallas1.level3.net!news.level3.com!crtntx1-snh1.gtei.net!news.gtei.net!newsfeed1.easynews.com!easynews.com!easynews!bigfeed2.bellsouth.net!bigfeed.bellsouth.net!bignumb.bellsouth.net!news.bellsouth.net!bignews5.bellsouth.net.POSTED!not-for-mail From: "Steve Larson" <r@NOSPAM.com> Newsgroups: alt.sys.pc-clone.dell,aus.general References: <ivlMb.116161$1g41.74439@twister01.bloor.is.net.cable.rogers.com> <kqoMb.4480$i4.960@newsread1.news.atl.earthlink.net> <h2b400h1d9fl84r1lqkbdjbd7a634enphl@4ax.com> <btuf9o$bjage$1@ID-151056.news.uni-berlin.de> <mBIMb.21333$v16.3965@bignews5.bellsouth.net> <1006r4t7vput336@corp.supernews.com> Subject: Re: Medical "outsourcing" [Was: Indian Call Centers on 60 Minutes] Lines: 93 X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2800.1158 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165 Message-ID: <xFQMb.24736$v16.22126@bignews5.bellsouth.net> X-Trace: ldjgbllpbapjglppdbdpiflmbcekedmfhojhikkbagflhcbojlknalmpbjhoebbjfjanjpgnmkdkehkpoallgfjohboaminbbpeclalcloiihiplolcepfpblegecelanpgnkhffomnmoephldjfgaodpahemodb NNTP-Posting-Date: Tue, 13 Jan 2004 06:30:37 EST Date: Tue, 13 Jan 2004 06:34:32 -0500