🚀 go-pugleaf

"Charles" <cb65ATcamcost.nat> wrote (11/16/05):
>
>Three Dell Desktop computers.  Gave two to the kids as I replaced mine.  All 
>computers working great.  Have upgraded and "downgraded"  Definitely no 
>sound card problems......  Chuck

The same song and dance?

From: "Charles" <cb65ATcamcost.nat>
Date: 10/26/05

Two desktops, two laptops...no sound problems.  In fact no 
hardware problems at all.  Chuck

Don't believe Dell forum moderator?

http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=48561&highlight=3-16#M48561
DELL-Cody, Forum Moderator:

    UPDATE [3-16-04]: Information posted prior to 3/16/04 has been
    saved and forwarded to Dell Engineering. Thank you very much for
    your assistance in this matter.

    Thank you all for your assistance and patience in this matter. I
    have requested closure of this case from Dell Engineering,
    preferably with some additional data that will explain the problem
    and/or any further troubleshooting information.

    It does not appear at this time that a hardware fix is available.

    For this reason, I am requesting the additional clarification.

>
>> Dell's Sorry History of Microphone/Soundcard Issue
>> --------------------------------------------------
>>
>> Here are the selected compilations of Dell microphone/soundcard issue
>> posted in the Dell Dimension audio forum.  Note that the problem was
>> reported from the very beginning of the forum establishment in late
>> 1999 and continuing to this day.  It makes you wonder if Dell ever
>> made functioning mic/soundcard.
>>
>> Despite all the numerous problem reports spanning many years, Dell is
>> unconscionably not only not acknowledging the problem, but
>> reprehensively engages in jerking around the customers with the same
>> runaround tactic over these years.  [See the post on (1/29/2002)]
>>
>> A law firm is on the verge of being retained to file a class action
>> lawsuit on this issue.  If you would like join in the lawsuit or have
>> relevant information to pass along, please email:
>>
>> classactionlaw1@yahoo.com
>> [the last character in name is numeral one]
>>
>>
>> Dell's Sorry History of Microphone/Soundcard Issue
>> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=50332
>>
>>   The link ends by Dell starting a new thread and locking it
>>   so no one could reply, they made it a sticky post for two months
>>   (locked) then they removed the sticky status and the post was
>>   dropped back about 20 pages of posts to HIDE it.
>>
>>
>> Poor mic pick-up  (12/6/1999)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=422
>>
>>    if this mic is more than 6 or 8 inches from my mouth
>>    at normal speaking levels, it barely picks up my voice.
>>
>>
>> MICROPHONE=POOP  (12/10/1999)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=495
>>
>>    FOR THE LOVE OF GOD WILL SOMEONE PLEASSSSEEEE TELL ME
>>    HOW TO GET MY MIC TO RECORD?!?!
>>
>>    I am experiencing the same problem and so are many others
>>    if you look around in the DellTalk area.  It drives me nuts!
>>
>>
>> Mic recording low  (12/25/1999)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=848
>>
>>    My mic works but it is low. I have to turn the speakers all the
>>    way up to hear anything recorded through the mic.
>>
>>    There is something very wrong with this Yamaha sound system that
>>    needs to be fixed and from all the people posting here this is
>>    not just an isolated problem. When and how will Dell fix it???
>>
>>    I have had my Dimension XPS T for a couple of months now, and
>>    have the same low Mic volume as you do. I am also getting very
>>    frustrated.
>>
>>
>> Microphone  (5/4/2000)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=4894
>>
>>    the mic does not pick up my voice unless I put it
>>    right up on my mouth.
>>
>>    I too am having the same problem, with the same setup.
>>    Apparently Dell needs to take some action on this problem.
>>
>>
>> Montego II A3D low mic volume solution!!!!  (5/8/2000)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=4951
>>
>>    There clearly is an issue here - Myself and three collegues all
>>    have the same problem on brand new Montego/Dimension systems.
>>    At the very least the factory settings are not correct and the
>>    user is left fumbling round randomly!
>>
>>    They obviously don't include a mic test before shipping.
>>
>>
>> Microphone - low input  (9/6/2000)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=7947
>>
>>    I have to yell into my Dell provided microphone for anyone to hear
>>    me
>>
>>    Just got off the phone w/Customer Service, they told me that
>>    the microphone provided was provided "as a COURTESY"
>>
>>    This is EXTREMELY disappointing, I expect better from Dell.
>>
>>
>> Unable to record with a microphone  (12/7/2000)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=9981
>>
>>    I seem to be unable to record anything with a microphone from SB.
>>    Only when I shout really hard I get a fuzzy little noise recorded
>>
>>
>> Live Value Soundcard: Mic record level too low (1/29/2002)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=21877
>>
>>   I have my Dimension 8200, Win ME, Soundblaster Live soundcard for
>>   two months here is my story.
>>
>>   I discovered that using the creative sound recorder I had to put
>>   the record level on max, select +20% gain in the mixer and put the
>>   mic 3 inches from my mouth or else it wouldnt pick up what i said.
>>
>>   so i contacted Dell tech support they advised me to uninstall the
>>   soundcard and reinstall it. I did that and it made no difference.
>>
>>   They told me to uninstall the windows sound recorder and reinstall
>>   it, that made no difference either,
>>
>>   they told me to uninstall the whole of windows multimedia
>>   I did that and it made no difference
>>
>>
>>   I also hope you find the answer. I too would have liked to use
>>   Netmeeting! I have a 4300 with ME and the same sound card. Same
>>   exact problem. Dell actually sent someone out to install a new
>>   card, no help.  I also reinstalled the OS once, drivers twice,
>>   no help.
>>
>>   After trying all the things Dell suggested and that Creative Labs
>>   suggested, Dell sent me out a new soundcard. Didn't make a blind
>>   bit of difference.
>>
>>   Well... technician came and installed new card (same type SB Live
>>   Value! 512V CT4780).... He tried uninstalling, reinstalling drivers
>>   etc.... all the same stuff I have tried before.... still no
>>   better....
>>
>>   Hey !!! This seems to be a DELL age old problem. I have a DImension
>>   4100 with Soundblasterlive 512V and Windows Millenium. I have
>>   exactly the same problems when trying to record.
>>
>>   This system was purchased in fall 2000.... No resolution yet!!! not
>>   a good sign.
>>
>>   I don't want to -eat- this microphone!!!!
>>
>>   Yes! PLEASE let me know if they successfully fix that problem
>>   either through replacement or otherwise! They should just recall
>>   that card and give us something that works if it's just a defective
>>   card because it seems there's a good bunch of us with the same
>>   problem!
>>
>>
>> XPS GEN 4 - Audigy 2 zs Microphone Too Quiet (1/5/2005)
>> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=55447
>>
>>   I have my mic volume all the way up, the booster on, and its still
>>   way too quiet.  I had to practically put the mic in my mouth.
>>
>>
>> Low Mic Volume on Audigy 2 Zs (2/14/05)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=55500
>>
>>   I have seen similar problems in the forums without a solution.
>>   Has anyone been able to fix this?
>>
>>   When I plugged a mic into the front panel, the volume is so low
>>   that you have to scream.
>>
>>   I have the same problem with the same computer and the same
>>   soundcard.
>>
>>
>> SB Audigy 2 ZS GEN4 No sound through microphone (3/11/05)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=56256
>>
>>   Now a tech is sheduled to come to the house and replace the sound
>>   card. Just what I need a 7 day old system for which I paid extra
>>   for a high end sound card and now I'll have a refurbished one.
>>
>>   As I recall on my Dimension XPST 700r there were issues with that
>>   SB card as well.  You would think they could get their act
>>   together.
>>
>>
>> Confirmed problem with SoundMax integrated audio (5/9/05)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57548
>>
>>   I want Dell to fix the problem in my $1500 machine! Now they are
>>   saying it is an O/S incompatibility with the onboard sound and I
>>   should do a PC Restore. Hello? It is still using the system that
>>   shipped with it. XP SP2. If it's incompatible, then this problem
>>   existed from the factory.
>>
>>   A Dell tech wanted to reinstall the multimedia part of xp. When I
>>   asked why, the Dell tech said there's possible conflict. I asked
>>   why then Dell shipped out systems with possible -- known --
>>   conflict.
>>
>>   What's infuriating is Dell techs say they never had calls on
>>   soundcard/microphone problems, but then later they say they had a
>>   couple of calls, like when I asked the Dell tech shortly after the
>>   mumbling.
>>
>>   Saying that there's possible conflict without having dealt with
>>   problem calls meant that Dell knew about the problem before
>>   shipping. Dell techs had to change the weasel, initial "story"
>>   about not having dealt with the problem calls, seeming to give the
>>   impression Dell didn't know about the problem before shipping. But
>>   then that brings up the question: Does Dell test components'
>>   compatibility?
>>
>>
>> microphone does not work HELP (5/14/05)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57668
>>
>>   I just can't believe that I got rammed hard by Dell and didn't even
>>   get a kiss from it !!!
>>
>>
>> I DARE DELL (5/15/05) [DELETED]
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57678
>>
>>   I dare anyone from DELL to solve this problem.
>>
>>   Since getting my new system i have correctly connected my
>>   microphone headset to the mic port on the SB card but although
>>   I can hear very well, my voice is very quiet.
>>
>>   Do you know a way to record an outgoing message without "eating"
>>   the microphone?
>>
>>
>> can't get mic to work on Sound Blaster Audigy 2 ZS (5/14/05, 6/3/05)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57660
>>
>>   After reading through this forum it was interesting to see how many
>>   problems they have with this board, yet each support tech acts like
>>   it never happened before.  They teach Acting 101 at tech school.
>>
>>
>> can't get mic to work on Sound Blaster Audigy 2 ZS (6/14/05)
>> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=58450
>>
>>   It sure isn't yours. It's Dell's problem. It's Dell's
>>   responsibility to fix. Dell put together the configuration. Dell
>>   should have tested it.  Dell should have known about the problem.
>>   Again, why the "never heard of" charade even now -- after many
>>   problem reports for a long time!!
>>
>>   > Anyone know a good lawyer that likes to do consumer class action
>>   > suits?
>>
>>   There are currently two class action lawsuits:
>>
>>        http://www.seegerweiss.com/
>>        http://www.lerachlaw.com/
>>
>>
>> Is there a fix for Dell's low mic problem? (7/16/05)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=59038
>>
>>   I haven't seen any fix. It's amazing how many people (including me)
>>   have this problem with Dell computers and Dell seems to be unable
>>   or unwilling to address it.
>>
>>
>> Microphone on Audigy 2 ZS not recording (8/9/05)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=59439
>>
>>   I just got my new XPS Gen 5 and can't get it to record any audio
>>   using my microphone.
>>   I have to scream into the microphone
>>
>>   this problem has been posted on this forum for many months without
>>   any resolution.
>>
>>
>> Microphone - weak input, out of ideas... (8/29/05)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60002
>>
>>   Dell tech support insisted I reformat my hard disk and reinstall
>>   everything.
>>
>>   It's really sad to see this problem persist for so long without any
>>   help from Dell Support. If you search this forum, you'll see many,
>>   many posts about this. What's really pathetic is that you were sent
>>   a replacement sound card and told to reformat when Dell should know
>>   by now that it's not just YOUR card that's not performing as it
>>   should.
>>
>>   I am amazed (& frustrated) with the numerous "hoops" that Dell Tech
>>   Support had me jump through over 12 days without ever admitting a
>>   problem.
>>
>>   Your tactic seems to be to "wear the customer out" until he/she
>>   gives up.
>>
>>
>> Augiby SB ZS microphone problems FIX HERE!!!! (9/9/05)
>> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60340
>>
>>   I can see it coming, my warranty ends in November 05 and Dell's
>>   gona tell me to pound sand.
>>
>>   I tried an old Yamaha Waveforce 192XG out of my 5 year olds PC and
>>   guess what? It worked.
>>
>>   Now I don't know about you, but that doesn't make me feel good
>>   about the $$$ I spend on my XPS system.
>>
>>
>> WEAK MICROPHONE + AUDIGY 2 PROBLEM - TRY THIS... (9/18/05)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60572
>>
>>   Brand New XPS 600 with Audigy 2 Zs. I have tried every option that
>>   has been suggested on the forums and via Google search. I just
>>   can't get any decent volume from my mic.
>>
>>   Therefore, Madam, I kindly ask that Dell take its responsibility to
>>   make my XPS system (under warranty) fully functional.
>>
>>   I think I have seen every single volume control slider that exists
>>   in the system, XP, Creative, etc.
>>
>>   I just got my machine Friday, an XPS 600 with the Audigy 2ZS with
>>   the same exact problem all of you are having. I can get some mic
>>   volume with everything upped but it is not exceptable.
>>
>>   Well, I just installed my second Audigy 2ZS replacement card (a
>>   refurbished one, according to the package), and not surprisingly
>>   the issue remains exactly the same...
>>
>>   I told the support that another replacment likely wouldn't help,
>>   but what do they care.... He claimed he is not authorized to send
>>   another type of soundcard (and did not want to put me in contact
>>   with someone who was).
>>
>>   I still think they made a change on the card itself to reduce the
>>   mic gain because they had a lot of complaints about
>>   noise/interference in the mic line.
>>
>>   I have been through every switch, slider and control with XPS
>>   Advanced support at least twice. This isn't a user error.
>>
>>
>> At a Loss!!!! Dimension Audio problems (10/3/05)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=60815
>>
>>   They had me do the complete restore right away, but the problem
>>   came back within a week or so. They are going to make me do a
>>   complete restore again.
>>
>>   You're joking..... for real????? That's ridiculous !!!! I'm sorry
>>   to hear that, I cannot believe NO ONE can figure out a problem that
>>   many people are having.
>>
>>
>> Low output from "standard" mic (10/9/05)
>> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=61118
>>
>>   I can't get the mic that comes with the computer to generate much
>>   output.
>>
>>   If you go to Dell tech support with the mic problem and ask if
>>   they've heard of the mic problem, they will most likely say they've
>>   never heard of the mic problem !!
>>
>>
>> can't get mic to work on Sound Blaster Audigy 2 ZS (10/13/05)
>> http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=58450
>>
>>   This is a widespread and continuing problem with the Dell version
>>   of the Audigy 2 ZS sound card. The mic input does not work.
>>
>>   Yet Dell is still bundling these cards with its systems.
>>
>>
>> Low volume microphone problem -DELL OEM Audigy 2 ZS soundcard
>> (10/21/05)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=61522
>>
>>    Apparently DELL conveniently chose to delete the thread of
>>    all customers having the low volume microphone issue on their
>>    newly shipped XPS Gen systems, entitled: Microphone Problems
>>    Listing (10/14/05)
>>
>>    That is to me pretty much confirming the existence of the problem
>>    but not taking the responsibility to address it. Shame on you!
>>
>>
>> Low Mic Volume?  (10/29/05)
>> http://delltalk.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=61754
>>
>>    I have read several posts about the low mic volume on Dimension
>>    Desktops with the Soundblaster 24k Sound Card but unfortunately I
>>    haven't found any of them with a solution.  Is there to date a
>>    solution for this?
>>
>>    I bought my pc for the purpose of Voice chatting that I use for
>>    business purposes on a daily basis and would really appreciate
>>    any fix for this.
>>
>> 
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