Re: Buyer Beware--MIDWEST MICRO

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#133

From: DarkStarr
Date: Wed, 20 Jul 1994 23:48

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In article <Ct9EJ0.GEt@ritz.mordor.com>,
zaccardi@ritz.mordor.com (Michael Zaccardi) wrote:

[..]

> I've gotten fairly good results getting support from Gateway through 
> their CompuServe fourm.  We needed to replace some parts under warranty 
> and managed a next day response electronically.  We found out quickly, 
> the phone support is a joke.
> 

This is the ONLY reason why I keep Compu$erve. I've had problems with my
Gateway that were not urgent, so I used Compu$erve, and received a "timely"
reply. PLUS, you have an audit log if you save your messages.

The phone is for DIRE emergencies.

----------------------- Signature goes here  -----------------------------
I'm roadkill on the super infor-  | Ed Brown INTERNET: p00838@psilink.com
mation highway!                   |                  : darkstar@cais.com
                                  |          Compu$erve: 71613,1327

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<Cszx9s.KsD@oucsace.cs.ohiou.edu> <Ct3BnD.M2C@csn.org> <Ct3Kn9.18I@world.std.com> <30cb2t$rr0@access1.digex.net> <1994Jul19.213927.21627@news2.den.mmc.com> <Ct9EJ0.GEt@ritz.mordor.com>

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From: darkstar@us.net (DarkStarr)
Newsgroups: alt.sys.pc-clone.gateway2000,biz.comp.hardware,alt.amateur-comp,alt.computer.consultants,comp.sys.ibm.pc.hardware,biz.comp.services
Subject: Re: Buyer Beware--MIDWEST MICRO
Date: Wed, 20 Jul 1994 19:48:04 -0400
Organization: Internet Junkie Anonymous
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References: <Cszx9s.KsD@oucsace.cs.ohiou.edu> <Ct3BnD.M2C@csn.org> <Ct3Kn9.18I@world.std.com> <30cb2t$rr0@access1.digex.net> <1994Jul19.213927.21627@news2.den.mmc.com> <Ct9EJ0.GEt@ritz.mordor.com>
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