Article View: alt.sys.pc-clone.gateway2000
Article #144Re: Buyer Beware--MIDWEST MICRO
From: Howard A Carson
Date: Tue, 19 Jul 1994 21:39
Date: Tue, 19 Jul 1994 21:39
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In article <30cb2t$rr0@access1.digex.net>, Kenneth Plotkin <kplotkin@access1.digex.net> wrote: >I vote for Gateway; excellent results with them. (E-mail me if you want >my specific experience.) > I've been buying Gateway PCs for several years. While I have been consistently happy with their hardware, their after-sale technical support and customer support lines have been under- staffed for at least two years. I recommend Gateway only to those individuals and companies that have enough knowledge of PC hardware to diagnose and repair (replace boards, drives, etc.) themselves. Astro has an internal Computer Services group that stocks replacement components, so as soon as I can diagnose a problem, an internal call brings the needed part. If I had to wait for Gateway support, I'd probably switch vendors to one of the local Bizmart, CompUSA, PCs-R-Us type places. Howard Carson, Senior Analyst, Information Services Martin Marietta Astro Space, Princeton, NJ, USA
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: ffec8,e5ef53e6a203dcf8 X-Google-Attributes: gidffec8,public X-Google-Thread: 110e1d,43d5ce54b09d76e9 X-Google-Attributes: gid110e1d,public X-Google-Thread: f8e37,e5ef53e6a203dcf8 X-Google-Attributes: gidf8e37,public X-Google-Thread: 102b3b,e5ef53e6a203dcf8 X-Google-Attributes: gid102b3b,public X-Google-Thread: faca2,e5ef53e6a203dcf8 X-Google-Attributes: gidfaca2,public X-Google-Thread: 111d3f,e5ef53e6a203dcf8 X-Google-Attributes: gid111d3f,public X-Google-ArrivalTime: 1994-07-19 16:14:25 PST Newsgroups: alt.sys.pc-clone.gateway2000,biz.comp.hardware,alt.amateur-comp,alt.computer.consultants,comp.sys.ibm.pc.hardware,biz.comp.services Path: arc1-ca.pugleaf.net!nntp.gmd.de!xlink.net!howland.reston.ans.net!vixen.cso.uiuc.edu!sdd.hp.com!col.hp.com!csn!tali.hsc.colorado.edu!boulder!news.coop.net!news.den.mmc.com!news2!pogo.den.mmc.com!carson From: carson@pogo.den.mmc.com (Howard A Carson) Subject: Re: Buyer Beware--MIDWEST MICRO Message-ID: <1994Jul19.213927.21627@news2.den.mmc.com> Sender: news@news2.den.mmc.com (News Admin) Nntp-Posting-Host: pogo.den.mmc.com Organization: Martin Marietta Astro Space References: <Cszx9s.KsD@oucsace.cs.ohiou.edu> <Ct3BnD.M2C@csn.org> <Ct3Kn9.18I@world.std.com> <30cb2t$rr0@access1.digex.net> Date: Tue, 19 Jul 1994 21:39:27 GMT Lines: 24