🚀 go-pugleaf

In article <Ct3BnD.M2C@csn.org>, Richard Boyd <rhb@csn.org> wrote:
>Paul Kline (kline@bobcat.ent.ohiou.edu) wrote:
>
>: disappointed with Midwest Micro, and I am ordering a system from
>: Gateway 2000 instead (fingers crossed)..........
>
>Gateway 2000 isn't much better. And their tech support sucks, too.
>Actually, once you get through it is ok, but it is absolutely impossible
>to get through on their 800 number. And what really ticks me off is that
>they make you go through the phone menu dance, and then you think you finally
>got through to the tech support waiting line, and then cut you off.
>

	Just to get it on the record, I've had a ton of dealings with GW,
over more than 4 years, and I have yet to encounter anything like the
horror story being discussed.
	Tech support is still something of a problem, I'll admit.

>Of all the companies I buy pc's from ( that's one of my duties where I
>work ), I like IBM the best. They are a little bit more expensive, but IBM
>simply can't be beat when it comes to service. Their quality is consistant
>too. And I used to hate IBM, back in the old mainframe days.
>

	Well, if you are referring to PS/2's, then they aren't a *little*
more expensive, they are a lot more expensive, and then there are those
lovely Microchannel cards you get to buy.  If you are talking about 
ValuePoints, well, sorry, but those suck.  Anythig lower than a 486/33
has a significant DOA rate in my experience, and the desktop PCI systems
have dedicated PCI slots, meaning that you have 2 ISA slots and 2 PCI
slots.  Three ISA cards?  Outta luck.  There also seems to be a problem
with the mach32 video on those systems; I get spurrious digital rubbish
in certain text modes (like any mode with a lot of blue; i.e. DOS EDIT).

>Dell is pretty good, too.
>
>Compaq is fair (can't get through with them either).
>
>The others are pretty much "you pays your money, and you takes your chances".
>
>rhb
>
>

	*All* mail order/ direct order is like that, and IBM is no
exception.  Basically, if you are going to order stuff yourself, you
should know what you are getting into.  Much like buying a house or
car.  You try buying either without someone to help you that is
knowledgbHable or without personal experience, and you are SOL.

	Duane

--
----------------------------------------------------------------------
Duane Takamine                  duane@shell.portal.com
Island CD Creations             [a divison of Madd Hacker Productions]
"We work for pizza and beer."