🚀 go-pugleaf

My experience has been that the Gateway people are
unfailingly courteous and good humoured (this does
mean a lot). They are quite efficient as long as
events develop according to the script. Otherwise
some confusion can occur. I found that the ICL
Sorbus engineers who came to repair a couple of
faults I reported were also very professional
and pleasant. But they did not know much about
SCSI or Windows NT - not surprising as they had
not been given any training.

Hence the SCSI CDROM replacement which was installed
with the terminators fitted and activated, double
terminating my SCSI bus. And the different model
SCSI adaptor which was offered as a swap for a
suspect Adaptec 2940. (Fortunately the machine
would not boot with it, so I was spared the need
to argue).
-- 
Tom Welsh