🚀 go-pugleaf

Ian Jennings <ij@microware.demon.co.uk.SPAMLESS> wrote:

>I am trying to find out <the user's> opinion on the level of service
>from Gateway. My opinion is that they supply very good machines but
>their service is rubbish.

I've not got one myself but I recommend them to the droves of people
who approach me asking what/where to buy.

I have even gone as far as obtain and setup a few for friends and
family and have found the pre-sales excellent and delivery to be
prompt.  The PCs themselves are as well built and specified as they
come.  If I were to build a PC myself from the best quality parts it'd
end up being a Gateway!!

The machines I've been involved with have worked out of the box and
proven to be reliable so I've never had need to call upon them for
support.  However, understand their UK hardware maintenance is
provided by Hewlett-Packard.  We used to have a site contract with HP
and I found their service to be excellent.

As with all big suppliers, the odd customer will always slip through
the net.  I suspect you're an exception to rule rather than the norm.

-- 
>iv< Paul >iv<

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