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Article #137

Re: Be aware!!! Micron Computer and Their Service

#137
From: Seong-Yong Kim
Date: Mon, 29 Jan 1996 00:00
36 lines
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Ronny H Angkasa wrote:
> 
> i felt sorry to hear about your experience and horrified too.
> 
> besides the video card and poor customer service, did you have or have
> you ever had any kind of problem with the hard drive, ram, etc.?
> 
> currently i am planning to get a desktop and have narrowed down my
> alternatives between hp pavillion, dell dimension and micron millenia
> (all 166 mhz pentium). again, thanks for sharing with us your experience.
> --
> Ronny Angkasa
> 
> email address : rhast4@pitt.edu
>                 http://www.pitt.edu/~rhast4/index.html


Please note that the problem I had w/ MICRON computer was not only the Video card, but also the Motherboard itself.  It 
just failed 5 months after I bought it.  And I have found few others have the exact same symtoms.  Someone suggest that I 
might having problem w/ SIMM on my motherboard.  I havn't test that.

I have Compaq DeskPro PCI/EISA at work, Gateway 2000 PCI/ISA & Micron PCI/ISA at Home.  All three of them are Pentium 
133Mhz.  The performance wise I like the Gateway 2000 best.  For the Customer Service, my previous computer was Gateway 
and I was satisfied with their service.

Only the downside for me was that I had to pay the TAX for Gateway, while I don't do that for Micron.  But It would've 
been worth to pay that extra $400.  With Gateway 2000 I got what I expected.  With Micron I got cheaper version of 
everything I expected to get w/ failing motherboard and Wait-me-forever-I-don't-give-a-damn Customer Service.  After I 
have gone through all this trouble, they told me that they are trying to improve their service, and are going to send 
send me another motherboard, and are going to extend my warranty another 3 months.

At this point, all I want is that get my money back, and buy me an another Gateway 2000.  But Micron wouldn't do give my 
money back.  So I guess I am still where I was three weeks ago staring at the dead Micron computer which is (WAS suppose 
to be) my server machine.

I hope you have better luck than I am.
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From: Seong-Yong Kim <jkim@plano.net>
Subject: Re: Be aware!!! Micron Computer and Their Service
Date: 1996/01/29
Message-ID: <310D25C1.2086@plano.net>
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