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Article #150

Fwd: Be aware!!! Micron Computer and Their Service

#150
From: Seong-Yong Kim
Date: Wed, 24 Jan 1996 00:00
51 lines
3951 bytes
JoAnne wrote...
> My new P100 won't boot 1/3 of the time. Instead of the normal "drive
> honk" and beep, it lets out a looooonnnnnng beep and 3 short ones, and
> stops dead with a dark screen. To get it to start right I have to flip
> the power on/off several rimes.
>
> What can cause this?

lcole wrote...
> My motherboard also went bad after about 7 months. I had no
> trouble getting a new one, but now I am worried after seeing
> your post. I hope these Millenia motherboards last more than
> a few months. I will be out of warranty soon. Have you been
> able to get a new board yet?

Carl LeBlond wrote...
> I have a P120 with a similar problem.  Occasionally when I start it 
> nothing comes to the screen.  The system appears to power up (i.e. Disk 
> lights, noise etc. but no beeps or anything).  It has a M54Hi 
> motherbord and stealth 64 VRAM.  Since I can not reproduce the problem 
> on demand, I am reluctant to call tech support.  Any suggestions would 
> be graetly appreciated. Thanks



I just got off with a customer representative who told me yesterday 
somebody will call me today.  Nobody called.  He say they have three day 
stack of telephone numbers to call.  In other word, they have good 
business, but didn't want to spend money to expand their customer 
service to provide better service.

I also believe that there is the defect on the line of the Micron 
motherboard, and it won't go away by replacing the motherboard which I 
haven't got.  When our warrenty is out, the system will fail again, then 
we have to pay 100s of dollar to replace our motherboard. Of course, 
that is if you can make the customer service works for you.

I am demanding the full money back refund from the Micron because I do 
not want its crafty sales, nor its unreliable computer, nor its 
I-don't-give-a-damn customer service.

And at the same time, I trying to let the world knows what kind of 
crafty business the Micron operates.  I am trying to post all e-mails 
like this one to the newgroups and PC Magazines and the customer service 
of MICRON, and to contact Better Business Bereau.  If you have any 
another idea, please let me know.

I will keep you all informed.  For the time being, you can start demand 
the full money back refund for yourself.

Have a good day.
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From: Seong-Yong Kim <jkim@plano.net>
Subject: Fwd: Be aware!!! Micron Computer and Their Service
Date: 1996/01/24
Message-ID: <310714CE.5F53@plano.net>
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