Thread View: alt.sys.pc-clone.micron
5 messages
5 total messages
Started by Greg K.
Mon, 19 Feb 1996 00:00
Re: Be aware!!! Micron Computer and Their Service
Author: Greg K.
Date: Mon, 19 Feb 1996 00:00
Date: Mon, 19 Feb 1996 00:00
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omp.forsale.computers,misc.forsale.computers,misc.forsale.computers.other.misc,misc.forsale.computers.other.systems,misc.forsale.computers.discussion,misc.forsale.computers.pc-specific.misc,misc.forsale.computers.pc-specific.motherboards,comp.ibm.pc.hardw are Followup-To: alt.sys.pc-clone.micron,alt.sys.pc-clone.acer,alt.sys.pc-clone.dell,alt.sys.pc-clone.gateway2000,alt.sys.pc-clone.zeos,biz.marketplace.computers.discussion,biz.marketplace.computers.pc-clone,biz.marketplace.services.computers,comp.benchmarks, comp.forsale.computers,misc.forsale.computers,misc.forsale.computers.other.misc,misc.forsale.computers.other.systems,misc.forsale.computers.discussion,misc.forsale.computers.pc-specific.misc,misc.forsale.computers.pc-specific.motherboards,comp.ibm.pc.hard ware References: <4g7g0p$78u@news-e2a.gnn.com> <4g9g8b$isu@newsbf02.news.aol.com> <4g9h33$5p5@kaleka.seanet.com> Organization: WorldWide Access - Chicago Area Internet Services Distribution: : My experience is 100% opposite. I had 3 years old Gateway 2000 486/33 (gave it to my daughter) and just receintly bought Dell XPS 133. Several times I called Dell and the maximum waiting time was never longer than 15 minutes and on several occasions it was 0. Tech support and customer support representative are allways helpful and friendly. Guess why I bought Dell? Because I had very different experience with Gateway. Waitng time was allways more the 30 minutes in some cases more than 60 minutes. Tech support is (was) not friendly and in some cases not knowlegable or/and rude. I had a feeling that they want to get rid of me asap and I am disturbing them. Greg. : : Get A Gateway. They give their customers a free 3 year, 24 hour, 7 day a : week, onsite reapir service contract wihe thier higher end machines (P133 and : P166). 2 friends of mine just took delivery of 133s and 166s and I have had a : liitle bit of experience lately with Gateway's tech service. Out of 5 times : called to ask stupid questions mainly regardin Win95, there was never a busy : and we got a human immediately. : : I am completely envious. I've been trying to reach a human at Dell for weeks : without success. If anybody really there any more? : : Wish I'd bought a Gateway, dammit. : ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ : "I've seen things you people wouldn't believe. : Attack ships on fire off the shoulder of Orion. : I watched C-beams glitter in the dark near the Tannhauser gate. : All those moments will be lost in time, like tears in rain. : Time to die." : Rutger Hauer as Roy Batty in Bladerunner : ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Re: Be aware!!! Micron Computer and Their Service
Author: Marek G.
Date: Mon, 19 Feb 1996 00:00
Date: Mon, 19 Feb 1996 00:00
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Get a Gateway! I know that tech. support is 'difficult'. But, I bought my Gateway 2 years ago and I have never had to call to tech support. Even now, after installation of Win95 everything worked and works perfectly. Remember that happy people simple don't post anything in Newsgroups, they don't have a time, they simply use their good system.
Re: Be aware!!! Micron Computer and Their Service
Author: William Kang
Date: Tue, 20 Feb 1996 00:00
Date: Tue, 20 Feb 1996 00:00
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mg15@escape.com (Marek G.) wrote: Yup! If you get a Gateway, too, you will NEVER ever need to call tech support JUST BECAUSE this guy never had to call them. And I'm sorry to hear you're unhappy. Meaningless posts that take one specific case (which is not even significant) and try to apply it to everything; sigh. >~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >Get a Gateway! I know that tech. support is 'difficult'. But, I bought my >Gateway 2 years ago and I have never had to call to tech support. Even now, >after installation of Win95 everything worked and works perfectly. Remember >that happy people simple don't post anything in Newsgroups, they don't have a >time, they simply use their good system. William Kang 73430.3176@compuserve.com
Re: Be aware!!! Micron Computer and Their Service
Author: Steven Fisher
Date: Tue, 20 Feb 1996 00:00
Date: Tue, 20 Feb 1996 00:00
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mg15@escape.com (Marek G.) wrote:
>Get a Gateway! I know that tech. support is 'difficult'. But, I bought my
>Gateway 2 years ago and I have never had to call to tech support. Even now,
>after installation of Win95 everything worked and works perfectly. Remember
>that happy people simple don't post anything in Newsgroups, they don't have a
>time, they simply use their good system.
I would actually suggest people >NOT< get a Gateway, here are a few
reasons:
Bought a Pentium 60, 66, and 90. The CD-Rom that was included with it
ONLY works on DOS systems, and Gateway absolutely refused to provide a
WindowsNT or OS/2 driver.
With the Pentium 60, the floppy and hard drive basically rest on the
RAM chips. In a couple 486 Gateways, chips actually fell off the RAM
chip because the drive was resting on the SIMMs.
The Gateway Pentium 60 has numerous compatibility problems with
WindowsNT 3.51.
Etc, etc, etc...
--
o Steven Fisher srf@wolfenet.com
o try http://www.microrim.com
Re: Be aware!!! Micron Computer and Their Service
Author: glenn9
Date: Tue, 27 Feb 1996 00:00
Date: Tue, 27 Feb 1996 00:00
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Get the Gateway..pay the extra $99.00 for the gold service contract..I get through everytime....the system is greatmg15@escape.com (Marek G.) wrote: >~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >Get a Gateway! I know that tech. support is 'difficult'. But, I bought my >Gateway 2 years ago and I have never had to call to tech support. Even now, >after installation of Win95 everything worked and works perfectly. Remember >that happy people simple don't post anything in Newsgroups, they don't have a >time, they simply use their good system.
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