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Article #592

Re: Price increase.

#592
From: wildman�
Date: Sat, 07 Nov 1998 00:00
48 lines
2527 bytes
In article <3644197d.3810533@news.alt.net>, Libraguy, otsifem@hotmail.com 
tossed this thought out into the electronic ether for all of us here to read, 
and said.......
>
>On 7 Nov 1998 08:11:35 GMT, ccaputo@tofu.alt.net (Chris Caputo) wrote:
>
>>Jomtien@the.beach (Jomtien) writes:
>>>Looking at the maintenance webpage it seems as though there was a 20%
>>>price increase since last month.
>>>
>>>I don't remember reading anything about it here so I wonder if I
>>>haven't made a mistake ?
>>
>>Hi.  New customers and existing customers who adjust their services
>>selection are subject to the new pricing.  Existing customers who do not
>>adjust their services stay with their existing pricing. 
>>
>>If a customer adjusted their services to a lower level due to our poor
>>retention this past year and they would like their services returned to
>>what they were, at the previous pricing level, please contact
>>support@alt.net.
>>
>>The price increase was made on 10/1/98 and was not announced because it
>>did not result in an change to existing relationships with customers.
>>
>
>I think it does  change existing relationship with customers. Then
>they might have changed their membership to a higher level for the
>lower price if they had known about it... E.g new cabel modem users or
>new ISDN users.
>
>Libraguy
>
>
I was thinking of going to the 64.000 bps level, but I will not now. At 
$24/month, instaed of $20, and no 3, 6, or 12 month payment option, I would 
spend $48 more per year, bringing the annual amount close to $300/year. No 
thank you; I will keep my account as it is. I am disappointed that Chris did 
not warn his good and loyal customers so that they might have the chance to 
decide before the increase. Some of us have been through thick and thin with 
Altopia, and have staunchly supported the service to all that would listen. 
As a satisfied customer, I have been the very best advertising Chris could 
ever ask for. I feel betrayed!!!

-- 

             wildman
          
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From: just@little.pest� (wildman�)
Subject: Re: Price increase.
Date: 1998/11/07
Message-ID: <721che$ilj$1@dosa.alt.net>
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References: <363e6c57.868629@207.14.113.10> <720vbn$sv0$0@207.14.113.2> <3644197d.3810533@news.alt.net>
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