🚀 go-pugleaf

On 7 Nov 1998 08:11:35 GMT, ccaputo@tofu.alt.net (Chris Caputo) wrote:

>Jomtien@the.beach (Jomtien) writes:
>>Looking at the maintenance webpage it seems as though there was a 20%
>>price increase since last month.
>>
>>I don't remember reading anything about it here so I wonder if I
>>haven't made a mistake ?
>
>Hi.  New customers and existing customers who adjust their services
>selection are subject to the new pricing.  Existing customers who do not
>adjust their services stay with their existing pricing. 
>
>If a customer adjusted their services to a lower level due to our poor
>retention this past year and they would like their services returned to
>what they were, at the previous pricing level, please contact
>support@alt.net.
>
>The price increase was made on 10/1/98 and was not announced because it
>did not result in an change to existing relationships with customers.
>

I think it does  change existing relationship with customers. Then
they might have changed their membership to a higher level for the
lower price if they had known about it... E.g new cabel modem users or
new ISDN users.

Libraguy



>Chris Caputo
>President, Altopia Corporation