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Article #563

Re: Unusual external modem problem

#563
From: BrianM
Date: Mon, 02 Aug 2010 08:20
39 lines
3088 bytes
On Mon, 02 Aug 2010 17:39:54 +1000, Peter D. wrote:

> on Mon, 2 Aug 2010 16:19
> in the Usenet newsgroup aus.computers.linux BrianM wrote:
> 
>> Mandriva O/S with KDE.
>> 
>> I have KPPP set up (and working fine) for a dialup system into Bigpond.
>> My modem is an older data/fax/voice 56000bps model. Ok it's slow but it
>> works and it's cheap. I've used a double adaptor to split the line at
>> the phone jack.
>> However, when I take the tower to a friend's place half a kay away and
>> plug the modem into their phone jack, it can't find a dial tone. When I
>> go to KPPP configure and run the Query modem ATI, it comes back blank,
>> and also wipes out most of the settings in Modem commands as well. I've
>> changed modem cables checked all the connections but still can't get the
>> modem to dial - weird !. The problem appears to be located at the line
>> but I don't know how to unravel it.
>> 
>> any thoughts please?
> 
> Can't find the dial tone?  Have you tried that with a telephone handset?
> 
> If your friend has naked ADSL, there won't be a dial tone and you can not
> use a dial up modem.
> 
> Were any lights on or flashing on the modem? Which?
> Was the power turned on?
> What did kppp report that was different from what it does at home? Did you
> try unplugging the phone?  Not using the double adapter?

Hi Peter.  In process of finding an old type plugin phone to test first
part out.  No ADSL on the line.  Modem lights start the sequence but 
then stalls at the stage where I would normally hear the dial tone and
number dialing thru the modem. kppp log doesn't register anything. Have
unplugged phone and dbl adaptor - took a direct cable from jackpoint to
modem - no difference. Will know a bit more when I can get a phone on the
end of the line. Can't understand how their phone line could be
different to mine when we are probably on the same exchange. 
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References: <pan.2010.08.02.06.19.30.532848@nilads.co.invalid> <ab9ii7-kq5.ln1@psd.motzarella.org>

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From: BrianM <bmorris@nilads.co.invalid>
Subject: Re: Unusual external modem problem
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