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Article #53911

Re: Counterpoint: Lexmark's lack of technical support

#53911
From: Keith Rohrer
Date: Sun, 14 Dec 1997 00:00
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In article <57CEDE710994F64A.915AB51867D75264.91FE350C67C5CFBF@library-proxy.airnews.net>,
	e_l_green@hotmail.com (Eric Lee Green) writes:
> In the meantime, we'll have to blacklist Lexmark on all the Linux-related
> lists. Let the market show them that they're wrong.
Anybody who buys anything without doing their research ahead of time
deserves what they get.  I did my research, and am quite happy with
my Lexmark Optra E laser under Linux.

Be careful how you you "blacklist" Lexmark; it might well cost the
company thousands of dollars just to see (if) you have a point, let
alone debate whether or not they agree with you and what to do about
it if they do...for a direct return of $0 (you're asking them to give 
stuff away, which they may not be able to give away for free) and an 
indirect return of maybe a few more inkjet sales from people who
weren't smart enough to just get an ghostscript-supported printer
in the first place...like all of Lexmark's laser printers to date.

	Keith (just a satisfied customer)

-- 
I'm the evil in your bloodstream, / I'm the rash upon your skin,
And you made a big mistake all right / The day you let me in.
You can fly to the other side of the world, / You know you'll only find
I've reserved the seat behind you. / We can talk about old times...
---Marillion, "Uninvited Guest" (_Season's End_)
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From: kwrohrer@enteract.com (Keith Rohrer)
Subject: Re: Counterpoint: Lexmark's lack of technical support
Date: 1997/12/14
Message-ID: <66vlmq$rds@eve.enteract.com>
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