🚀 go-pugleaf

On Tue, 22 Apr 1997, Ronald Barron Yokubaitis wrote:

> On Tue, 22 Apr 1997, David wrote:
> 
> > Hammer wrote:
> > > 
> > > David wrote
> > > >
> > > >   Did you talk to Lee Thurburn? (leethur@flash.net)
> > > >   I think leethur is the owner of Flashnet.
> > > >   Did he give you the amount unused, or only a fraction of what you paid him?
> > > 
> > > I had $135.00 invested, used the service for about 3.5 months, and
> > > received a refund of $39.21. Not happy with it, but by the sounds of
> > > other complaints, I'm better off than most.  What else can I do?
> > 
> >  Did you contact your bankcard?  Visa and MasterCard are fairly good
> > about resolving situations like yours.  See what they can do. 
> 
> 
> 
> 
> American Express too, David.
> 
> 
> 
> And, file
> > a complaint with the Austin office of the Attorney General.  Though he
> > is worthless, at least you'll have it on file in case of a future
> > lawsuit.
> 
> 
> This statement caught me. I am not sure I understand what you meant
> above?
> 
> Are you saying that Complaints to the Austin office of the Attorney
> General are "worthless?" No, you referred to "he."
> 
> 
> Or,are you saying that "he", the Attorney General of Texas, is
> "worthless?"  You didn't mean to say this, did you? 
> 

Well David, replied, by email, that he did mean to say that the
Attorney General of Texas is worthless. 

I think he is mistaken in taking this view. 

The Attorney General of Texas, along with other AG's including NY,
joined in holding aol.com's feet to the fire when they were charging
for a service they did not deliver: busy signals. We will see how this
plays out in the market. 

Also, the AG of Texas was a part of the Settlement with IDT.com out of
New Jersey that resulted in refunds to thousands of IDT's internet
customers. After the "settlement" was announced, IDT laid off 140
employees.

Both of these actions were widely reported in the Press, both on and
off the Net.

Letters to the AG from disgruntled customers add up to trouble for an
ISP. What the threshold for action by the AG of Texas is maybe better
left a question mark.

But the above two settlements involving the Attorney General Of
Texas are not worthless. Many people benefitted. 

CONSUMERS: who were ripped off by paying good money to get "unlimited" 
access, limited by busy signals ,benefitted by credits or money. 

INTERNET SERVICE PROVIDERS: who deliver good service and
who promptly return customers funds, benefitted by these two companies
being called to task by the Attorney General of Texas.

This is worthwhile efforts by the AG, don't you agree?

RonY

Ronald Barron Yokubaitis	A	
Texas Networking Inc.		B	
San Antonio (210) 272 8111	5	
Austin (512) 472 2532		L	
Houston (713) 222 2260		J	
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