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Article #170

Frontier, a Citizens Communications Company

#170
From: Michael
Date: Mon, 10 Jan 2005 18:25
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A telecommunications company and Internet service provider is expected 
to have online billing. The fact that this one refuses to do that is 
inexcusable. Especially when it charges such a high price for services.

This is a telecommunications company and Internet service provider. And 
yet, it can not manage online billing for it's customers? They take all 
the profits and give their customers the finger.

The customer feedback form on their website doesn't work (they can't 
even manage a website?) and the customer service number doesn't work 
either. So they don't want any more complaints, I guess.

There is only one telephone company here, unless I switch to cell phone 
instead of land line. And the state of Arizona doesn't care how much 
they charge or how well they serve their customers. Are they in cahoots?

We need a new phone company up here.

Michael Flood
Snowflake, AZ
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From: Michael <paradad@cableone.net>
Newsgroups: az.internet,az.politics,az.general
Subject: Frontier, a Citizens Communications Company
Date: Mon, 10 Jan 2005 11:25:19 -0700
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