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Article #171

Re: Frontier, a Citizens Communications Company

#171
From: Wotan
Date: Mon, 31 Jan 2005 10:01
28 lines
2438 bytes
Michael  demonstrated that booze and posting
 do not mix by posting the following: 
 
>A telecommunications company and Internet service provider is expected 
>to have online billing. The fact that this one refuses to do that is 
>inexcusable. Especially when it charges such a high price for services.
>
>This is a telecommunications company and Internet service provider. And 
>yet, it can not manage online billing for it's customers? They take all 
>the profits and give their customers the finger.
>
>The customer feedback form on their website doesn't work (they can't 
>even manage a website?) and the customer service number doesn't work 
>either. So they don't want any more complaints, I guess.
>
>There is only one telephone company here, unless I switch to cell phone 
>instead of land line. And the state of Arizona doesn't care how much 
>they charge or how well they serve their customers. Are they in cahoots?
>
>We need a new phone company up here.

Imagine that, Frontier providing substandard service.  The same company 
that sold user info to Earthlink for thousands of users that they no 
longer wanted.  Whether the users wanted it or not.

And that wasn't even the first of their customer screwing sessions in AZ.
-- 
Hummingbirds never remember the words to songs.
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From: wotan@not.netcom (Wotan)
Newsgroups: az.internet,az.politics,az.general
Subject: Re: Frontier, a Citizens Communications Company
Date: Mon, 31 Jan 2005 10:01:29 +0000 (UTC)
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