🚀 go-pugleaf

On 2005-02-01, Michael <paradad@cableone.net> wrote:
> James J. Lippard wrote:
>> On 2005-01-31, Wotan <wotan@not.netcom> wrote:
>> 
>>>Michael  demonstrated that booze and posting
>>> do not mix by posting the following: 
>>> 
>>>
>>>>A telecommunications company and Internet service provider is expected 
>>>>to have online billing. The fact that this one refuses to do that is 
>>>>inexcusable. Especially when it charges such a high price for services.
>>>>
>>>>This is a telecommunications company and Internet service provider. And 
>>>>yet, it can not manage online billing for it's customers? They take all 
>>>>the profits and give their customers the finger.
>>>>
>>>>The customer feedback form on their website doesn't work (they can't 
>>>>even manage a website?) and the customer service number doesn't work 
>>>>either. So they don't want any more complaints, I guess.
>>>>
>>>>There is only one telephone company here, unless I switch to cell phone 
>>>>instead of land line. And the state of Arizona doesn't care how much 
>>>>they charge or how well they serve their customers. Are they in cahoots?
>>>>
>>>>We need a new phone company up here.
>>>
>>>Imagine that, Frontier providing substandard service.  The same company 
>>>that sold user info to Earthlink for thousands of users that they no 
>>>longer wanted.  Whether the users wanted it or not.
>> 
>> 
>> Actually, it's not the same company, exactly.
>> 
>> Frontier bought GlobalCenter, which included the Primenet dialup users;
>> most of the retail dialup user base was sold to Earthlink.  Global
>> Crossing acquired Frontier, then sold the retail portion, including
>> the local telco customers and the frontiernet.net dialup customer base
>> to Citizens Communications, which still operates most of that under
>> the Frontier name.
>
> In my part of AZ we had Citizens Communications, until they changed 
> their name here to Frontier. So I assume it's still the same Citizens 
> Communications with the adopted name of the company acquired from Global 
> Crossing. Do I have that right? On their billing envelope it says 
> Frontier, and under that in small print it says, a Citizens 
> Communications Company.

That sounds right--Frontier never previously had any local telco
services in Arizona, and didn't have any at the time it was sold to
Citizens.  Frontier was previously Rochester Telecom, the
100+-year-old incumbent carrier for Rochester, NY, and changed its
name to Frontier under the leadership of CEO Joe Clayton, who came
from RCA and has most recently been CEO and Chairman of Sirius
Satellite Radio (he just handed the CEO position to Mel Karmazin).

> It's a shame we can't get better than this in rural Arizona. No 
> competition, and no government intervention to protect consumers. I'm 
> still paying exorbitant long distance fees, "long distance" often being 
> as little as a few miles away.

Intra-LATA long distance calls are almost always more expensive than
Inter-LATA long distance calls.  Arizona has three LATAs, 666 (central
Arizona, including Phoenix and Flagstaff), 668 (southern Arizona
including Tucson), and 980 (northeastern Arizona).  See
http://www.robotics.net/clec/LATA_Map.html
http://www.ccmi.com/latamaps.html

-- 
Jim Lippard   lippard-usenet@discord.org    http://www.discord.org/
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