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Article #18

Re: Think twice about using InterNetnow.

#18
From: Kelly
Date: Sun, 15 Jun 1997 00:00
52 lines
3152 bytes
I think that all small ISP's in the Phoenix Metropolitan area have the
same advantages you mentioned below.  I'm currently with Impulse Data
and get the same 'great' service that you get witn InterNetnow.

The main reason I dropped InterNetnow was due to the way I was treated
over the telephone.  Before I spoke with the manager, I had already
solved the issue with the credit card through thier technical support
personal.  I had also told them to sign me up for another 3 months.

But when the manager spoke with me about their policy for billing
accounts he was very arogant and upset that I was inquiring about
their billing policy.  When I stated 'I can't believe the way you
treat your customers over the phone" he said "Only the ones that don't
pay!".  

This is when I decided to drop InterNetnow as my ISP.  I then decided
to use my constitutional right to inform people about the way 'I' was
treated and let them make the decison for themselves.

If any buisness treated me the same way, I would do the same thing
that I did with InterNetnow.  I would drop them like a hot potato.  I
am also considering filing a complaint with the BBB.

One last thing.  I do have a positive attitude towards life.  Just not
towards InterNetnow.

Good Luck with InterNetnow.  I'm sure you won't have the same problems
I had with them.

-Kelly

On 12 Jun 1997 02:49:58 GMT, "David E. Myhr" <myhrd@doitnow.com>
wrote:

>Kelly, you're not making any points with those of us who are very satisfied
>with InternetNow, particularly no busy signals, fast connections (never
>less that 28.8 with a 33.6 modem and 49.3 with an X2) and tech support
>people that answer the phone on the rare occasions they are needed. My
>suggestion to you would be get a positive attitude towards life and pay
>more attention to your credit cards. You might want to try MCI, ATT or
>Goodnet, then you will no doubt appreciate the fine service a small ISP
>like InternetNow gave you.
>
>Kelly <buzligty@azdigital.com> wrote in article
><339d5e2a.441727@ns2.amug.org>...
>> InterNetNow is an Internet Service Provider in Tempe Arizona.
>> I would strongly recommend using someone else as your ISP.
>> 
>> Here is the reason why:
>> 
>
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From: buzligty@azdigital.com (Kelly)
Subject: Re: Think twice about using InterNetnow.
Date: 1997/06/15
Message-ID: <33a3dc3e.6271707@ns2.amug.org>
X-Deja-AN: 248586132
References: <339d5e2a.441727@ns2.amug.org> <01bc76db$2a0c5d20$852bd3cf@sinaloa>
Organization: AMUG Internet Services
Newsgroups: az.internet,asu.general,asu.wanted,az.forsale,az.general,az.wanted