🚀 go-pugleaf

In article <authh.1.0007D149@indirect.com>, authh@indirect.com (Thomas
Homan) wrote:

> In article <409q86$c64@globe.indirect.com> genesis@indirect.com (Len
Marinaccio) writes:
> >From: genesis@indirect.com (Len Marinaccio)
> >Subject: Re: AZ Internet Providers
> >Date: 9 Aug 1995 08:05:25 GMT
> 
> >Toe|Bee (chaka@indirect.com) wrote:
> >: In article <NEWTNews.17019.807798769.jercoash@indirect.com>,
> >: jercoash@indirect.com wrote:
> 
> >: {snip}
> >: > 
> >: >         Anybody have any information on Internet Direct?  Good?  Lame? 
> 
> >: Lame.
> 
> >: (Not to bite the hand that feeds me, but...)
> 
> >  (parts deleted)
> 
> >: ....  Their
> >: customer service is mediocre at best, and they have a bit of a prima-donna
> >: attitude towards their customers.  I have been programming/using computers
> >: for nearly 15 yearsand on the net for 5, yet when I write e-mail or call
> >: for help, I am treated with a "Why are you calling are you some kind of
> >: idiot?" Attitude.  It's really frustrating.
> 
> >Same complaints.  Also, it seems that indirect.com likes to crash a lot.  
> >Further, I am having an odd problem when I log on at 28.8...  I get 
> >dropped off without warning within a few minutes almost EVERY time I 
> >call.  This happens much less on the slower 14.4 lines.  Tech support has 
> >offered suggestions that haven't helped.  Any ideas?
> 
> During evening hours there seem to be many periods of busy signals. I'm also 
> in the same boat regarding the 28.8 modem. They just don't know how to
support 
> it effectively. My only other complaint is that they seem to have to reboot 
> the servers far too often (2-3 times a week, usually during evening
prime time)
> 
> just my $.02
> 
> -=tom
> authh@indirect.com

Thomas:  Like most providers, if you let you system set idle for 20
minutes or so, the server will boot you off so that others may get on.  No
problems here with 28.8 connections.  I'm located in Tucson and access the
net through indirect.com several times a day and sometimes for 4 or 5
hours at a time without getting the boot.  I'm not experiencing the
problems you are talking about.  Maybe something between you and the
provider, like noise on your phone line, is causing the problem.

-- 
Joe