🚀 go-pugleaf

I fixed a syntax error in your zone file. This should bring DNS back to
life for your domain.

-- Larry


In best.bugs Lester Ingber <ingber@ingber.com> wrote:
> NOTE:  Everyone I've spoken to at Verio this morning has tried to be
> extremely helpful.  The problem is with people at Best who I can't speak
> to because their offices are closed all weekend.

> Note that my ingber.com email as well as my ingber.com website
> is not functional.  Emails sent to ingber.com likely will BOUNCE!

> Reply via email to
> ingber@alumni.caltech.edu

> I cannot get into ingber.com or www.ingber.com or cp.ingber.com from my
> home machine or from best.com or from caltech.edu.
> I can get into 130.94.234.156.

> Please fix this ASAP!

>       +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
> I'm getting absolutely NOWHERE getting my ingber.com account back
> up and running.  Someone at best.com apparently messed up my DNS,
> pointing it AWAY from 130.94.234.156 to some hole that does not exist.
> I had asked Tony at best.comlast night to comply with a request made
> by Scott <support@veriohosting.com> re IDS-2799331 to add a cname.
> Instead of enhancing my service, now I have NO SERVICE.

> This morning, I contacted Gary at Verio support (888-908-3746) who
> directed me to call Best, whose phone system transferred me back
> to Gary!!!?, and then Gary told me to call Verio customer service
> at 800-551-1630.  At the last number Samuel stated that there is NO
> record of myhaving any account with Verio, only with Best; Samuel said
> that only support at Best could do anything, but of course they don't
> work weekends!!!?.

> I really can't believe what an administrative nightmare you've all
> created!  The multiple addresses to where I'm sending this email reflect
> the frustration I'm having trying to figure out who is responsible for
> what aspect of account, which incredibly seems to be different than who
> is responsible for my service!  In other words, it seems no one can or
> wants to own up to any responsibility for my website!!!?

> So, for starters, I want my account MIGRATED (isn't that what
> migration-support was supposed to do???) from best to verio.  Samuel
> said that that I cannot request that Internic Solutions transfer my
> nameservers until I officially have an account with Verio.  (I can't
> even do that until my email works since email verification is required
> for their forms!)  I want my new nameservers to be:
> ns1.secure.net [192.41.1.10]
> ns2.secure.net [161.58.9.10]
> Given all the emails telling me of my "forced" migration from Verio
> to Best, I find it incredible that I'm told I do not have an account
> with Verio!!!?

> I want this cleared up ASAP simply because I need to have it cleared
> up ASAP.  If you cannot do this ASAP, although I do not want to change
> to another company, I know you realize that I can pick one of several
> good companies to change over my hosting in less time than I've already
> spent this morning hassling with this problem.

> Lester Ingber
> --
>  Prof. Lester Ingber      ingber@ingber.com      www.ingber.com
>  ingber@alumni.caltech.edu       www.alumni.caltech.edu/~ingber

--