🚀 go-pugleaf

Larry:

I've gotten several emails telling me that the problems are fixed, but no
one mentioned how it was fixed.

Thanks!

Lester


In article <9mqrli$2ml0$1@nntp1.ba.best.com>,
Larry Sherman  <larrysh@best.net> wrote:
:I fixed a syntax error in your zone file. This should bring DNS back to
:life for your domain.
:
:-- Larry
:
:
:In best.bugs Lester Ingber <ingber@ingber.com> wrote:
:> NOTE:  Everyone I've spoken to at Verio this morning has tried to be
:> extremely helpful.  The problem is with people at Best who I can't speak
:> to because their offices are closed all weekend.
:
:> Note that my ingber.com email as well as my ingber.com website
:> is not functional.  Emails sent to ingber.com likely will BOUNCE!
:
:> Reply via email to
:> ingber@alumni.caltech.edu
:
:> I cannot get into ingber.com or www.ingber.com or cp.ingber.com from my
:> home machine or from best.com or from caltech.edu.
:> I can get into 130.94.234.156.
:
:> Please fix this ASAP!
:
:>       +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
:> I'm getting absolutely NOWHERE getting my ingber.com account back
:> up and running.  Someone at best.com apparently messed up my DNS,
:> pointing it AWAY from 130.94.234.156 to some hole that does not exist.
:> I had asked Tony at best.comlast night to comply with a request made
:> by Scott <support@veriohosting.com> re IDS-2799331 to add a cname.
:> Instead of enhancing my service, now I have NO SERVICE.
:
:> This morning, I contacted Gary at Verio support (888-908-3746) who
:> directed me to call Best, whose phone system transferred me back
:> to Gary!!!?, and then Gary told me to call Verio customer service
:> at 800-551-1630.  At the last number Samuel stated that there is NO
:> record of myhaving any account with Verio, only with Best; Samuel said
:> that only support at Best could do anything, but of course they don't
:> work weekends!!!?.
:
:> I really can't believe what an administrative nightmare you've all
:> created!  The multiple addresses to where I'm sending this email reflect
:> the frustration I'm having trying to figure out who is responsible for
:> what aspect of account, which incredibly seems to be different than who
:> is responsible for my service!  In other words, it seems no one can or
:> wants to own up to any responsibility for my website!!!?
:
:> So, for starters, I want my account MIGRATED (isn't that what
:> migration-support was supposed to do???) from best to verio.  Samuel
:> said that that I cannot request that Internic Solutions transfer my
:> nameservers until I officially have an account with Verio.  (I can't
:> even do that until my email works since email verification is required
:> for their forms!)  I want my new nameservers to be:
:> ns1.secure.net [192.41.1.10]
:> ns2.secure.net [161.58.9.10]
:> Given all the emails telling me of my "forced" migration from Verio
:> to Best, I find it incredible that I'm told I do not have an account
:> with Verio!!!?
:
:> I want this cleared up ASAP simply because I need to have it cleared
:> up ASAP.  If you cannot do this ASAP, although I do not want to change
:> to another company, I know you realize that I can pick one of several
:> good companies to change over my hosting in less time than I've already
:> spent this morning hassling with this problem.
:
:> Lester Ingber
:> --
:>  Prof. Lester Ingber      ingber@ingber.com      www.ingber.com
:>  ingber@alumni.caltech.edu       www.alumni.caltech.edu/~ingber
:
:-- 


--
 Prof. Lester Ingber      ingber@ingber.com      www.ingber.com
 ingber@alumni.caltech.edu       www.alumni.caltech.edu/~ingber