🚀 go-pugleaf

BRH <brh@brh.com> wrote:
>In Article<32682bdb.75552413@nntp.best.com>, <dkeith@best.com> writes:
>
>It's been my experience that the Support Techs would FIRST assume
>exactly what you suggest, Keith.  However, it's also been my experience
>that the wild goose chase for modem and/or phone line problems is
>just that.......a wild goose chase that magically ends when the ISP
>gets their act together and everyone once again gets airborne. 
>
>How many times have you fiddled and tweaked your own stuff, only to
>discover that the ISP had a "kernel panic" or some such malady? 
>Bahb

  Hmm... I was just chatting with best tech support on another matter,
and connection problems came up.  In essence, they don't trust
PacBell.  From another BBS I am on, it took them weeks of complaints
to get someone from PacBell to show up and find the fault causing
their connectivity problems.
  Otoh, PacBell will tell you its all your modem's fault.
  Actually, I did fiddle and tweek with my modem.  Then I got a new
one.  I'm much happier now :)  If I have a problem that persists for
only a day, or a few hours (which happens fairly reglarly) I assume
Best is spazzing.  If it goes on for days or weeks, it seems to be
resolved by an outside agency (PacBell, SGI, or myself)
>
>>   Interesting...  is it just me, or does a lot of this sound like a
>> phone line / modem problem.


D. Keith Bennett / Ex Mudder
"If two people have all the same opinions, 
only one of them is doing the thinking"