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Article #7

Re: Best Internet is the WORST! Who should I switch to???

#7
From: Malcolm Hoar
Date: Thu, 17 Oct 1996 00:00
29 lines
2053 bytes
In article <3267abe9.108330609@nntp.best.com>, dkeith@best.com wrote:

>  Otoh, PacBell will tell you its all your modem's fault.
>  Actually, I did fiddle and tweek with my modem.  Then I got a new
>one.  I'm much happier now :)  If I have a problem that persists for
>only a day, or a few hours (which happens fairly reglarly) I assume
>Best is spazzing.  If it goes on for days or weeks, it seems to be
>resolved by an outside agency (PacBell, SGI, or myself)

It seems that most Telco's have policies that prohibit them from
owning up to problems with their equipment. Time and time and time
again, I have reported phone line problems; the Telco tells me
everything checks out fine but, an hour or two later, the problem
magically disappears.

It's happened to me just too many times now.

I also recommend that you lie and report the issue as a FAX
problem. Telco's hate modems and will just give you a long lecture
on how they don't guarentee more than 1.25 bits per second. OTOH,
fax machines don't incorporate modems do they? :-)

-- 
|~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~|
| Malcolm Hoar           "The more I practice, the luckier I get". |
| malch@malch.com                                     Gary Player. |
| http://www.malch.com/               Shpx gur PQN.                |
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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From: malch@malch.com (Malcolm Hoar)
Subject: Re: Best Internet is the WORST! Who should I switch to???
Date: 1996/10/17
Message-ID: <5463dk$6hi@nntp1.best.com>
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references: <540jj1$acv@nntp1.best.com> <32682bdb.75552413@nntp.best.com> <NEWTNews.845565045.31187.brh@brh.vip.best.com> <3267abe9.108330609@nntp.best.com>
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newsgroups: best.flame,ba.internet