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Re: My Pac Bell, ADSL Hell, None-too-Swell experience . . .

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From: Jacob Levy
Date: Sat, 30 Jan 1999 00:00
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Do you think the following would interest the CPUC? I ordered 384/128/1ip. I
have a letter from PacBell confirming my DSL order with them. The charge quoted
for the service is $59, not $49 which includes PBI as advertized on the web
site. The bill only mentions DSL, PBI service is not mentioned, so I presume
it's not included? Also, there's an access charge of $15 (per month, I
presume). If my brain doesn't fail me that's $74 instead of $40 and it looks
like it doesnt include PBI service.

Anyone care to comment?

--JYL

Thad Floryan wrote:

>
>
> I suggest sending a copy of your article to the CPUC.  The more of us who
> start flooding the CPUC with complaints (not only about ADSL but about the
> Caller ID problems, etc.) the better the chances of the situation improving
> as pressure is applied to PacBell.
>
> Thad
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From: Jacob Levy <jyl@best.com>
Subject: Re: My Pac Bell, ADSL Hell, None-too-Swell experience . . .
Date: 1999/01/30
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