🚀 go-pugleaf

Jacob Levy <jyl@best.com> wrote:
| Do you think the following would interest the CPUC? I ordered 384/128/1ip. I
| have a letter from PacBell confirming my DSL order with them. The charge
| quoted for the service is $59, not $49 which includes PBI as advertized on
| the web site. The bill only mentions DSL, PBI service is not mentioned, so I
| presume it's not included? Also, there's an access charge of $15 (per month,
| I presume). If my brain doesn't fail me that's $74 instead of $40 and it
| looks like it doesnt include PBI service.
| 
| Anyone care to comment?

Sure.  Sounds like fraud to me.  Report it.   Many others have mentioned
the same PacBell fraud in the comp.dcom.xdsl and ba.internet newsgroups.

Include a hardcopy printout of PacBell's web page(s) with its pricing and
other details in your CPUC report.

Pacbell is just going to have to learn they cannot screw people who use
Best Internet's best.* newsgroups   :-)

| --JYL
| 
| Thad Floryan wrote:
| > [...]
| > I suggest sending a copy of your article to the CPUC.  The more of us who
| > start flooding the CPUC with complaints (not only about ADSL but about the
| > Caller ID problems, etc.) the better the chances of the situation improving
| > as pressure is applied to PacBell.
| >
| > Thad

Thad