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Re: My Pac Bell, ADSL Hell, None-too-Swell experience . . .

#3
From: guy
Date: Sun, 31 Jan 1999 00:00
38 lines
2266 bytes
Well that's consistent with the warning I got from the PacBell
employee yesterday. She did say that my first bill would mention $59
and not the $49 including the ISP fee. Apparently, accounting needs to
correct that manually. I find that a bit odd, but at least I won't be
surprised when it comes in. She didn't say anything about the $15
though...
GIve them a call, but I think youshould only pay $49 and let them sort
it out...
cheers
So how do you like the speed ?




On Sat, 30 Jan 1999 23:03:33 -0800, Jacob Levy <jyl@best.com> wrote:

>Do you think the following would interest the CPUC? I ordered 384/128/1ip. I
>have a letter from PacBell confirming my DSL order with them. The charge quoted
>for the service is $59, not $49 which includes PBI as advertized on the web
>site. The bill only mentions DSL, PBI service is not mentioned, so I presume
>it's not included? Also, there's an access charge of $15 (per month, I
>presume). If my brain doesn't fail me that's $74 instead of $40 and it looks
>like it doesnt include PBI service.
>
>Anyone care to comment?
>
>--JYL
>
>Thad Floryan wrote:
>
>>
>>
>> I suggest sending a copy of your article to the CPUC.  The more of us who
>> start flooding the CPUC with complaints (not only about ADSL but about the
>> Caller ID problems, etc.) the better the chances of the situation improving
>> as pressure is applied to PacBell.
>>
>> Thad
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From: keith@popstar.com (guy)
Subject: Re: My Pac Bell, ADSL Hell, None-too-Swell experience . . .
Date: 1999/01/31
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