🚀 go-pugleaf

Jacob Levy wrote in message <36B40045.2C1A94A5@best.com>...
>Do you think the following would interest the CPUC? I ordered 384/128/1ip.
I
>have a letter from PacBell confirming my DSL order with them. The charge
quoted
>for the service is $59, not $49 which includes PBI as advertized on the web
>site. The bill only mentions DSL, PBI service is not mentioned, so I
presume
>it's not included? Also, there's an access charge of $15 (per month, I
>presume). If my brain doesn't fail me that's $74 instead of $40 and it
looks
>like it doesnt include PBI service.
>
>Anyone care to comment?


The rep I talked with told me to expect the confirmation to contain the
typo.  She assured me I would only be billed the 49$.  The 15$ is a _change_
order.  Thats what mine says.  It deletes your old phone line service and
adds the equivelant DSL version.  So I'm guessing you have 11.25$ flat rate
plus some service the charge 3.75$?

The FastTrak DSL package includes the PBI service.  So I think you will be
fine...hang in there.