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Article #43

Re: Best Internet system totally fucked?

#43
From: Shannah Miller
Date: Tue, 24 Dec 1996 00:00
29 lines
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In article <32BF5439.240B@none.com>, JK  <none@none.com> wrote:
>
>Same here, except worse. Dialing into both the SF and SV POPs from work
>this afternoon to send some urgent mail, connections would be made and
>then I'd get an error reading saying my password was incorrect, for
>chrissakes. When I called tech support to find out why, the line was
>BUSY FOR A **FRIGGIN HOUR.** This nonsense continued for most of the
>afternoon before I gave up and walked 15 minutes in total disgust to
>another building to use another computer and a *working* ISP. Thanks
>Best, you really screwed up my afternoon. IFHBIC.
>
I get through to rahul.net on the first try over 90% of the time.

I get through any time, day or night.

When I send questions to tech support, they get answered in a 
reasonable timeframe.

It's been years since I've needed to phone tech support, so I
can't speak to how it is if you phone in.  I do know that someone
has the cel phone on them most, if not all, of the time.

Shannah

-- 
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Shannah Miller                                          shannah@rahul.net
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From: shannah@nojunk.rahul.net  (Shannah Miller)
Subject: Re: Best Internet system totally fucked?
Date: 1996/12/24
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