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Article #44

Re: Best Internet system totally fucked?

#44
From: JK
Date: Mon, 23 Dec 1996 00:00
30 lines
1887 bytes
Sky Coyote wrote:
> 
> Since Sunday 12/22/96, I have not been able to contact the POP or
> SMTP servers, nor to access any domain outside of Best.
> 
> News, web, and shell access have been sporadic, and extremely slow.
> 
> There is *NO* mention of these problems on best.status, nor on
> the phone status line.
> 
> The tech support line puts me on hold indefinitely.
> 
> What the hell is going on!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Same here, except worse. Dialing into both the SF and SV POPs from work
this afternoon to send some urgent mail, connections would be made and
then I'd get an error reading saying my password was incorrect, for
chrissakes. When I called tech support to find out why, the line was
BUSY FOR A **FRIGGIN HOUR.** This nonsense continued for most of the
afternoon before I gave up and walked 15 minutes in total disgust to
another building to use another computer and a *working* ISP. Thanks
Best, you really screwed up my afternoon. IFHBIC.

Sometimes I think Best thinks its subscribers do nothing with their
accounts except send Christmas cards, surf the web on lazy Sunday
afternoons and send their mothers the latest family news. I'm really
sick of Best not understanding that Internet service is a business tool
for some of us.
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From: JK <none@none.com>
Subject: Re: Best Internet system totally fucked?
Date: 1996/12/23
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