🚀 go-pugleaf

ENDNOTE PLUG-IN MODULE PRINTING ERROR SUGGESTIONS
(1/15/94)

We have heard of some errors printing files with Module markers,
particularly when the EndNote Plug-In Module is not installed on the
machine.  We have not been able to reproduce it, which makes it much harder
for us to fix things!

We have some suggestions, and encourage anyone who has this error to follow
them, and let us know what works.  Please also send us any files with this
problem, so we can work on it here (see below).

Please follow these steps until you can print your file:

1) Check the memory allocation for Word (see the EndNote Plug-In Module
manual for instructions).  Make sure that it's at least 1600 K, then try
printing.

2) Try changing the Word View preference to "Show Picture Placeholders",
then print.

3) Test whether any text with a Module unformatted citation marker can be
printed by copying a paragraph with a Module maker into a new file, and
printing that.

3a) If that works, the paper itself may be damaged.  You can try saving it
with a new name, copying and pasting parts to another file, or saving in the
RTF interchange format with a new name, and opening it up again.

3b) If that doesn't work, you need to get rid of the Module markers. If you
are stuck at the printer, you can do a quick search-and-replace (which is
quicker if you don't have any pictures in your document) to get rid of the
markers.  Search for ^1 in the Find What box, and replace with | (so you can
tell where they used to be).  If you don't have any graphics in your
document, just click on Replace All, otherwise repeat Find Next and Replace
for each citation, but avoid replacing the real pictures.

WARNING: without the markers, you can't format the paper, so don't edit this
copy!

3c) Otherwise, if you have access to the Module, you can use the command to
convert Module markers to text citations, which are just text and don't
cause any printer problems.  Since they aretext citations, they can be
converted back and the paper can be formatted again.


Remember to send us a floppy disk with your problem paper (before any
changes you made), and a note describing the things that you have tried to
make it print.  Please also include your name, address, EndNote Module
version number, System version, printer driver version or date (from the
Extensions folder) and the brand and model number of your printer.


Yours,

Technical Support
Niles & Associates, Inc.                 2000 Hearst, Berkeley CA 94709
                                         (510) 649-8176, fax +1 510 649-8179

internet: nilesinc@well.sf.ca.us
CompuServe: 71172,653
AOL: NilesAssoc
AppleLink: Niles.Assoc