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Article #557

Where is discount for recent purchasers?

#557
From: Christopher Gunn
Date: Tue, 13 Sep 1994 20:01
37 lines
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I've read the EndNote 2 upgrade literature fairly carefully
and don't see anything concerning steeper discounts or
free upgrades for recent purchasers.

I am mildly peeved--I recently asked on this list/newsgroup about
impending upgrades and received a bland note from Niles
& Associates about how there would be a new release 'sometime
in 1994.'  Since the Version 2 packages were obviously off being
shrink-wrapped at the time, this answer from them strikes me as
being more a lie than some gentler form of obfuscation.

I got the same answer by phone when I called on *Aug. 29*.
I at that time ordered Version 1.3.2 and the MSWord Plug-In
Module for $49.  It showed up here the following week, just
about the time Niles was announcing the Version 2 upgrade.
The earliest Internet information about that was a post (or
mail-list entry) dated Sept. 7, from someone who'd read an
announcement on AOL....

My situation is fairly trivial compared to those who've
recently bought the whole package initially.  What's the
message to them:  "Gee, that's tough luck"?

What's weird is that despite all this I probably will do
the upgrade, sooner or later.  I suppose saying so undercuts the
force of my complaints.

However, instead of being pleased by the wonderful new
things in Version 2, I feel abused, and don't feel any need
to be shy about saying so, in this forum and others that are
likely to arise....  Was my $49 that important to you folks at Niles?
Hope you're happy.  I'm not.

Christopher Gunn                Molecular Graphics and Modeling Laboratory
1k1mgm@kuhub.cc.ukans.edu       University of Kansas
Phone: 913-864-4428 or -4495    Malott Hall
                                Lawrence, KS  66045
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Subject: Where is discount for recent purchasers?
Message-ID: <1k1mgm-1309941503380001@kumgm3.pharm.ukans.edu>
From: 1k1mgm@kuhub.cc.ukans.edu (Christopher Gunn)
Date: 13 Sep 94 15:01:26 CDT
Organization: Univ. of Kansas Molecular Graphics and Modeling
Nntp-Posting-Host: kumgm3.pharm.ukans.edu
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