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Article #370Problem Tracking Software
From: Paul Lowe (787-)3883
Date: Mon, 13 Jul 1992 19:56
Date: Mon, 13 Jul 1992 19:56
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Hello, Here at UCR I have been tasked with finding a suitable database system for tracking phone_calls/problems as they come in to our ACS support desks. Is there anyone out there who has approached faculty support in this manner and has any recommendations that can be made? Paul Lowe UCRiverside
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: fa6e9,9533f1c2c21a645a,start X-Google-Attributes: gidfa6e9,public X-Google-ArrivalTime: 1992-07-13 03:34:44 PST Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU Path: arc1-ca.pugleaf.net!sparky!uunet!paladin.american.edu!auvm!UCRVMS.BITNET!PLOWE Original_To: JNET%"liaison@bitnic" Original_cc: PLOWE Message-ID: <LIAISON%92071314573087@BITNIC.EDUCOM.EDU> Newsgroups: bit.listserv.liaison Date: Mon, 13 Jul 1992 11:56:00 PST Sender: BITNIC LIAISON <LIAISON@UGA.BITNET> From: "Paul Lowe (787-)3883" <PLOWE@UCRVMS.BITNET> Subject: Problem Tracking Software Lines: 10