🚀 go-pugleaf

> >      Here at UCR I have been tasked with finding a suitable database system
> >   for tracking phone_calls/problems as they come in to our ACS support desks
> >   Is there anyone out there who has approached faculty support in this
> >   manner and has any recommendations that can be made?
>
> There are two packages for VAX/VMS which each have very nice features.
> (Naturally neither one has all the features I like from the other....)
>
>
> Neither package is "oriented' beyond the single system "construct",
> especially in a TCP/IP environment,  however they both are accessable
> via DECnet and USI has an Ultrix X-window Client that I haven't tried yet.
>
> There are also several other packages for Unix platforms as well as
> VMS which I haven't explored much yet.
>
> The bigest problem is figuring out what it is that you want the bloody
> packages to do. THEN you can try to figure out if any given package
> fits the bill. It's fun...
>
> William H. Magill                         Manager, PennNet Computing Services
> Data Communications and Computing Services (DCCS)  University of Pennsylvania
> Internet: magill@dccs.upenn.edu                   magill@eniac.seas.upenn.edu
>           magill@upenn.edu

A PC-resident option might be HEAD from Bendata in Colorado Springs.
It can run in a Novel net as well as stand-alone, thus giving referal
capability, Etc..  We haven't installed yet, so can't say much, but
it seems to have many features.
--Marshall Adams, UTEP
(My opinions only, Etc.)