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Article #372

Problem Tracking Software

#372
From: Marshall Adams
Date: Fri, 17 Jul 1992 18:34
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> >      Here at UCR I have been tasked with finding a suitable database system
> >   for tracking phone_calls/problems as they come in to our ACS support desks
> >   Is there anyone out there who has approached faculty support in this
> >   manner and has any recommendations that can be made?
>
Appologies for butter-fingered typing. Bendata's product is spelled HEAT
instead of HEAD.  But the key was down.
--Marshall
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Date:         Fri, 17 Jul 1992 12:34:10 MDT
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From:         Marshall Adams <BA24@UTEP.BITNET>
Subject:      Problem Tracking Software
Comments: To: wemwa@utxdp.BITNET
In-Reply-To:  In reply to your message of WED 15 JUL 1992 05:52:50 MDT
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