Article View: bit.listserv.quality
Article #13525Re: Fear and organizational culture
From: Denis Cowan
Date: Sun, 05 Jun 1994 13:45
Date: Sun, 05 Jun 1994 13:45
52 lines
3728 bytes
3728 bytes
----------------------------Original message---------------------------- My initial response is yes I agree I will spend some time mulling Regards Denis Cowan On Sat, 4 Jun 1994 G.Southon@unsw.edu.au wrote: > ----------------------------Original message---------------------------- > >----------------------------Original message---------------------------- > >Dale As an organizational consulnt, this is the closest phrase I can > >find to > >describe myself, I find this article very relevant. Most of my clients > >wish me to help them recapture that sense of certainty they used to > >have. My reality is that we would all be better off if we adddressed the > >issue of "living with insecurity". > > I agree that people need to be able to manage insecurity and uncertainty. > But we do need certain tools and a framework to do that. I think three > important factors are a sense of identity, a sense of history, and the > knowledge of what is stable as well as what is not changing. Most people > talking about change seem to ignore these factors. Most seem to assume that > change is inevitable, anything new is good, and the only problem is > presented by those that resist change. Few look closely at how we have got > to where we are, or what the evidence is that we are actually going to > benefit from the change. The enthusiastic endorsment based on a few cases > is enough to evidence to justify everyone leaping out into the uknown.They > expect people to jump when they are, "figuratively wallowing around in a > bog of uncertainty with no basis for a foothold". > > It seems to me that people are so desperate for any sort of certainty that > they are willing to grab hold of any packaged "answer" be it MBO, MBWO, > TQM, CQI, BPR, visions, corporate plans or a host of other things. While > most of these do have value, many people have little basis to assess them, > or adapt them effectively to their own situations. This explains why they > are so often unsuccessful. > > We need to look more closely where we have been, what we should be taking > with us, and try to be discriminating about where we might be going. > > Gray Southon > AGSM > Gray Southon > Research Fellow > Fujitsu Centre > Australian Graduate School of Management > University of New South Wales > P.O. BOX 1 Kensington 2033 > AUSTRALIA > PH: +61 02 931 9311 FAX: +61 02 662 7621 email: G.Southon@unsw.EDU .AU >
Technical Details
Message-ID:
<Pine.3.87.9406060840.A4931-0100000@ozspace>Path:
arc1-ca.pugleaf.net!nntp.gmd.de!xlink.net!howland.reston.ans.net!paladin.american.edu!auvm!ozspace.brisnet.org.au!dcowanShow Full Headers
Complete Article Headers
X-Google-Language: ENGLISH,ASCII-7-bit
X-Google-Thread: 1159be,83bd5afd388c96fc
X-Google-Attributes: gid1159be,public
X-Google-ArrivalTime: 1994-06-05 06:50:17 PST
Path: arc1-ca.pugleaf.net!nntp.gmd.de!xlink.net!howland.reston.ans.net!paladin.american.edu!auvm!ozspace.brisnet.org.au!dcowan
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Newsgroups: bit.listserv.quality
Comments: ********************************************************
Comments: * The following "Approved" statement verifies header *
Comments: * information for gateway passage. No approval of the *
Comments: * content is implied. *
Approved: NETNEWS@AUVM.AMERICAN.EDU *
Comments: ********************************************************
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Approved-By: "James W. Reese" <R505040@UNIVSCVM.BITNET>
Message-ID: <Pine.3.87.9406060840.A4931-0100000@ozspace>
Date: Sun, 5 Jun 1994 09:45:08 EDT
Sender: TQM in Manufacturing and Service Industries Discussion List
<QUALITY@PUCC.BITNET>
From: Denis Cowan <dcowan@ozspace.brisnet.org.au>
Subject: Re: Fear and organizational culture
In-Reply-To: <199406042158.AA21210@warrane.connect.com.au>
Lines: 51