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Article #13538Re: Consultants and BPR, TQM, ad nauseum
From: bushe
Date: Tue, 07 Jun 1994 11:40
Date: Tue, 07 Jun 1994 11:40
98 lines
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5553 bytes
----------------------------Original message---------------------------- Denis, Yes, transitions require ritual elders to hold "transformational space" for others but one quality that is absolutely essential for the role is that the shaman must have taken the journey/engaged in the transformation for which they now hold the container. You cannot guide a "rite of passage" to somewhere you have not been yourself. This, I believe, is one big problem with consultants who are selling something they have not been on the receiving end prior to their consultancy. Gervase Bushe On Sun, 5 Jun 1994 13:36:19 EDT, Denis Cowan wrote: >----------------------------Original message---------------------------- >Charles Hi. I am not sure what your point is? > >My current bias,as a one person consultancy business, is that there is >room and possibly a need for consultants who have no answers, but act as >shamans during the time or rite of transition. They have no role either >prior to or after the transition. > >Regards > >Denis > >On Sun, 5 Jun 1994, Charles Barclay wrote: > >> ----------------------------Original message---------------------------- >> I think this has sufficient insight for cross-posting on TQM-L, >> QUALITY, and BPR. Feel free to flame me privately if you disagree. >> ++++++++ >> >> Kai Simon asks if others have had similar experiences to 'sudden' BPR >> experts arising from consultancy firms: >> >> Yes. So what's your point? Let me explain. >> >> Consultants get paid for bringing new information and new >> perspectives to firms. I should emphasize 'new'. WOuld you go to a >> consultant for the latest in 'old' information? >> >> So they're not experts? So what, neither is anyone else in >> application of a theoretical management model. Hammer & Champy >> aren't experts in implementation that's for sure, they are >> theoreticians. Neither was Deming in CQI. >> >> Anyone you find that really is an expert in such model application is >> probably too old to be of much use. They are also transient types >> who have done it a bunch of times at different corporations--hired >> guns. Hired guns rarely are up on the latest jee whiz management >> model. They instead use what has worked for them in the past--and >> they do it damn well! >> >> Perhaps I can illustrate this by quoting something from a text on >> swordsmanship from 1643. >> >> "In China & Japan, practioners of this science have been referred >> to as masters of the martial arts. Warriors should not fail to learn >> this science. >> People who make a living as martial artists these days only deal >> with swordsmanship. The priests of the Kashima & Kantori shrines in >> Hitachi province have established such schools, claiming their >> teachings have been transmitted by the gods, and travel around >> from province to province passing them on to people; this is only a >> recent phenomenon. ..... [Marshall Thurber are you listening?] >> As I see society, people make the arts into commercial products; >> they think of themselves as commodities, and also make implements as >> items of commerce. Distinguishing the superficial and the >> substantial, I find this attitude has less reality than decoration. >> Martial arts is particulary rife with flamboyant showmanship, >> with commercial popularization, and profiteering on the part of both >> those who teach the subject and those who study it. The result is, >> as someone once said, 'amateuristic martial arts are the cause of >> serious wounds'." >> >> I think, without too much of a stretch, you can apply this to >> consultants of tqm, bpr, iso9000, cqi, ad nauseum. It's only a >> confusing if you don't know the Way. >> >> Charles Barclay 2404 Maile Way >> Dept. of MIR Honolulu, HI 96822 >> U. of Hawaii Fax: 808 956-2774 >> Phone: 808 956-8545 >> E-mail: barclay@busadm1.cba.hawaii.edu >> >> Bring Integrity, Valor, Loyalty, and Commitment back in Vogue: hire >> Colin Powell in '96! >> ------ Forwarded message ends here ------ Gervase Bushe Ph.D. Faculty of Business Administration Simon Fraser University Vancouver, BC, CANADA, V5A 1S6 internet:bushe@sfu.ca (604) 291-4104
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From: bushe@sfu.ca
Subject: Re: Consultants and BPR, TQM, ad nauseum
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