🚀 go-pugleaf

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Hi,

I'm compiling a list of technical writing tips and techniques to aid the
shop floor worker in writing procedures. These include assembly
procedures, inspection and test procedures, and data entry procedures.
This is to support the documentation requirement for the ISO 9000
quality standard. ISO 9000 requires that processes be documented.

My first book "The ISO 9000 Documentation Toolkit" (Prentice Hall, 1994)
provides worksheets and software templates to help in documenting the
quality system. The audience for that book is management involved in the
ISO 9000 implementation.  However, I've been asked to provide similar
materials for the shop floor worker.  Obviously, this is a different
audience with different skills.

If I use any of the tips you send me and if this book gets published, if
you'd like I will acknowledge you as the source.

You can email me your ideas: jnovack@world.std.com
or post them to this group.

Thanks. I appreciate your suggestions.

Janet Novack
jnovack@world.std.com

for ISO 9000 documentation and consulting information contact:
Quality Rite
38 Hamlet St.
Newton,MA 02159
phone: 617-965-5115
fax: 617-969-7273