🚀 go-pugleaf

----------------------------Original message----------------------------
Gervase and James I would also like to take part in any further
discussions you may have.
  It is good to see discussion where feewlings are discussed

Regards
Denis Cowan

dcowan@ozspace.brisnet.org.au

On Mon, 30 May 1994 bushe@sfu.ca wrote:

> ----------------------------Original message----------------------------
> On Sat, 28 May 1994 19:35:44 EDT, James Bach wrote:
>
> >----------------------------Original message----------------------------
> >bushe@sfu.ca wrote:
> >
> >: People bring themselves to their jobs.  If they have a basic view of the
> >: world as a scary place out of their control they're going to see that at wo
 rk
> >: too.  Those who see the world as a basically safe place and see themselves
 as
> >: in control of their own lives, not surprisingly, find the "boss" easy to
> >: approach.
> >
> >This has been my experience as a first level manager, which is one of the
> >reasons I got out of management.  I had to work with several people who
> >were basically fearful.  They had a sort of victim mentality, for
> >whatever reason.  I tried everything in the management book to increase
> >their confidence but one of the problems was that I really didn't have
> >empathy for them.
> >
> >: When I was involved in QWL and STS redesign work at General Motors early in
> >: my career, it was easy to see management as the "bad guys" and to feel that
> >: it was their responsibilty to "drive out fear".  I was not prepared to see
> >: how much those who, in my mind, were oppressed by the hierarchy, were
> >: dependent on that hierarchy to contain their "natural" fear - that is, thei
 r
> >: basic sense that the world is not a safe place and strong and wise leaders
> >: are required to keep the world safe.  Those who are most
> >: fearful are also those who most need to believe that someone up there knows
> >: what is going on and will take care of them, whether it is big business, bi
 g
> >: unions, or in the case of Canada, big government.
> >
> >: Try to remove the illusion that someone is in control and knows what is
> >: going on and some people will call you a revolutionary and want to lynch yo
 u.
> >
> >Thank you for contributing this insight!  I never noticed this dynamic
> >until you mentioned it, but it rings true.  This means that driving out
> >fear is in some sense about building character in each individual.
> >
> >Tall order!
> >
> >: When we don't have
> >: rules anymore to regulate our interactions and decision-making, we just
> >: have you and me in an ambiguous, anxiety filled dance of who is going to
> >: influence who.  Here, more so than in highly structured situations, the
> >: impact of a person's own attitudes and proclivities are most apparent.
> >
> >This is a brilliant observation.  Have you written any books or papers?  I'd
> >like to read them.
> >
> > ETC.......
> >--------------------------------------------------------------------------
> >James Bach                        | Section Chairman, Monterey Bay ASQC  |
> >Senior Staff Engineer             | Chapter Chairman,                    |
> >Languages Quality Assurance       |   Silicon Valley Software Quality    |
> >Borland International             |   Association, Santa Cruz Chapter    |
> >--------------------------------------------------------------------------
>
> James,
>
> Thanks for your response.  I would like to continue this correspondance but
> you did not give your email address and when I hit my reply key I get the
> listserv address.  I and others have written on some of these themes and
> I am currently into an intesive study of "empowerment from the inside out" -
> how people actually experience empowerment (and "empowerment programs") in
> organizations.  So write back with your email address and we'll talk more.
>
> Sorry to the rest of you who didn't want to read through all of this...
> Gervase Bushe Ph.D.
> Faculty of Business Administration
> Simon Fraser University
> Vancouver, BC, CANADA, V5A 1S6
>
> internet:bushe@sfu.ca
> (604) 291-4104
>