Re: QS9000, Chapter 4.11 Dilemma

Article View: bit.listserv.quality

Article #221

Back to bit.listserv.quality Previous Next

#221

From: John Zavacki
Date: Sat, 22 Aug 1998 00:00

19 lines
2099 bytes

Whether three hundred steel rulers or thirty thousand dial indicators, if an
instrument is used to verify dimensional requirements, it needs to be
calibrated and controlled. Reference only anythings are the same trick as
documents stamped uncontrolled.  What you are thinking of doing invalidates
the whole idea of operators taking responsibility for quality and it will
lead to wimping out in other places, making the system more susceptible to
variation.

I inherited such a system.  The former management were resource poor and cut
corners on the system because of it.  The result was an unacceptable excuse
for a system which will take me much longer to get to the next level because
wimping and waffling has become a cultural norm.  Do yourself a favor and
find a way to control those rules.

P.S.: I hope they are capable of at least one decimal more resolution than
your customer's tolerance!!

John F. Zavacki
jzavacki@greenapple.com <mailto:jzavacki@greenapple.com>

Technical Details

Message-ID: <000001bdce2f$8bbdd2e0$bb60bed1@johnzavacki>

Path: arc1-ca.pugleaf.net!unknown!not-for-mail

References: <0306e5543031488UPIMSSMTPUSR05@email.msn.com>

Show Full Headers

Complete Article Headers

X-Google-Language: ENGLISH,ASCII-7-bit
X-Google-Thread: 1159be,d34d833b6a3269cd
X-Google-Attributes: gid1159be,public
From: John Zavacki <jzavacki@greenapple.com>
Subject: Re: QS9000, Chapter 4.11 Dilemma
Date: 1998/08/22
Message-ID: <000001bdce2f$8bbdd2e0$bb60bed1@johnzavacki>
X-Deja-AN: 384346133
Sender: TQM in Manufacturing and Service Industries Discussion List <QUALITY%PUCC.BITNET@vtbit.cc.vt.edu>
Content-Transfer-Encoding: 7bit
Approved: NETNEWS@AUVM.AMERICAN.EDU                              *
References: <0306e5543031488UPIMSSMTPUSR05@email.msn.com>
Comments: ********************************************************
X-Priority: 3 (Normal)
Approved-By: "Bill Casti (System Admin)" <help@QUALITY.ORG>
Content-Type: text/plain; charset="iso-8859-1"
X-Received: from johnzavacki (port12024.greenapple.com [209.190.96.187]) by core.greenapple.com (8.8.5/8.8.5) with SMTP id UAA03508; Sat, 22 Aug 1998 20:47:48 -0400 (EDT)
X-MimeOLE: Produced By Microsoft MimeOLE V5.00.0518.4
Importance: Normal
X-MSMail-Priority: Normal
MIME-Version: 1.0
Newsgroups: bit.listserv.quality

Reply to Parent Message