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Article #240Re: QS9000, Chapter 4.11 Dilemma
From: RNav
Date: Tue, 01 Sep 1998 00:00
Date: Tue, 01 Sep 1998 00:00
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In a message dated 8/20/98 15:30:52, you wrote: <<...my company is a small Tier one supplier to many automobile manufacturers. Last year, we received our initial QS-9000 certification. As many of you are probably familiar, the systems that are built to pass that first audit are not the most sound or efficient systems a company can have. As such, a lot of tweaking occurrs after the auditors leave. This leads me to my company's dilemma: our company issues steel rulers to each employee to assist them in determining whether or not their production output meets standards listed in control plans or operational guides. Under chapter 4.11 of QS-9000, it states all tools that are used to determine conformance of a product to stated tolerances must be calibrated. This means one must calibrate each steel ruler on our manufacturing floor. This also means tracking, controlling, and dispositioning over three hundred rulers!> Thanks in advance for your assistance John W. Beemster Quality Assurance Engineer Bestop, Incorporated > I tend to agree with Dan O'Leary's (doleary@qbe.picker.com) comments. We had a different issue. We used digital caliper, mics, and indicators for production. The rule we had was evewry 30 days or one drop. Each caliper/indicator/mic had a tag with caliabration date and gage number. The meant that we checked over 1000 gauges a month and had a full time employee to do it. Is that the best solution for you, I don't think so. At another company, we used tape measures. The rule was that before every shift during the clock in process, you checked you tape on a steel rule. Now that company was neither ISO or QS. So there were no records. The process was check the tape, make an adjustment if required or get a new tape form the supervisor. This system is similar to Dan's. I think you will pass id the rules are verified every day/shift. The results are recorded. The check station is calibrated and has tracibiltiy to national standards. At a QS company, we had a need to have adjustable gauges to check the drop heights of parts. Shims were used to set the checking surfaces. We did not place these under calibration. We placed these under two operator verification. Essentially, the gauge is set-up. The operator then verifies the set-up with gauges that are calibrated. He signs the first piece set-up document. He then has another operator or quality Tech verify the gauge and signs the first piece. Again this is similar to Dan's process. I hope this helps Robert Drensek, CQE, CQA, CRE Quality Engineer RNAV@AOL.COM
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 1159be,53d70adeb7dbb4a8,start X-Google-Attributes: gid1159be,public From: RNav@aol.com Subject: Re: QS9000, Chapter 4.11 Dilemma Date: 1998/09/01 Message-ID: <19980829023924Z541404-19271+832@outbound.Princeton.EDU> X-Deja-AN: 386847395 Sender: TQM in Manufacturing and Service Industries Discussion List <QUALITY%PUCC.BITNET@vtbit.cc.vt.edu> Content-transfer-encoding: 7bit Approved: NETNEWS@AUVM.AMERICAN.EDU * Comments: ******************************************************** Approved-By: "Bill Casti (System Admin)" <help@QUALITY.ORG> Content-Type: text/plain; charset=US-ASCII X-Received: from RNav@aol.com by imo27.mx.aol.com (IMOv16.3) id 7WOPa20442; Fri, 28 Aug 1998 19:59:48 -0400 (EDT) Mime-Version: 1.0 Newsgroups: bit.listserv.quality Illegal-Object: Syntax error in Message-ID: value found on outbound.Princeton.EDU: Message-ID: <10dcbca1.35e74474@aol.com> ^-Extraneous program te